Holiday Inn Express & Suites Phoenix North - Happy Valley by IHG

Room was clean. Breakfast had a lot of choices and very good.

It was a lovely stay. The staff were friendly and helpful. Would return to this property.

Great location, convenient to many restaurants and shops. Nice facility and breakfast area. Clean rooms, comfy beds and finally for us good pillows we like. EV charging is convenient too.

This is an absolutely beautiful piece of property meticulously maintained and beautifully landscaped. The Staff is Top notch. The lovely young woman at the front desk in the days. Is amazing and so helpful. We had a tire blow out on the highway, On a Sunday. We were able to extend our stay with no problem until the truck was finished. Very pleased.

The staff was wonderful from check-in to check-out. Everyone we interacted with was friendly, helpful, and professional. The breakfast selection was great and offered plenty of options. The excellent customer service from the staff was definitely the highlight of our stay. Unfortunately, the pancake machine was not functioning properly during our entire stay and was producing damaged pancakes. We were told the belt needed to be replaced, but the replacement part was locked up and staff did not have access to it, so we were unable to enjoy pancakes on either morning. The biggest concern was cleanliness. Upon arrival, it appeared the shower had not been properly cleaned after the previous guest. There was hair on the shower walls and floor, and the bathroom floor looked like it had not been mopped. We also experienced excessive noise from a room across the hall where three dogs were barking loudly. Although the staff offered to move us, it became overwhelming enough that we chose to leave for the evening and return the next day to check out. I hope management addresses the housekeeping concerns, equipment maintenance, and noise issues.

Pretty nice and clean The air conditioner could be a little bit noisy

There was a strong odor in the rooms like paint or adhesive from wall paper. The refundable deposit was $100 a room which was not what we expected.

This hotel was very clean and well maintained. The breakfast was amazing and the staff was super helpful and friendly.

Good breakfast buffet with nice variety and hot choices. Room and hotel area were very clean and well maintained, easy to access from parking, and room was quiet. Staff was friendly and helpful. Free coffee / hot chocolate service in the lobby area was nice. Our kids enjoyed the outdoor pool. Room option with 2 queen beds + sofa bed was good for our family of 5 to be able to share one room.

Encanto el desayuno muy completo

very clean, nice staff and evnironment.

Exceptional

Exceptional

Everything in the room was very accommodating. The breakfast was delicious. I had turkey sausage cheese omelet and biscuit and gravy. I drank hot tea. I didn't really care for the air condition being right smack dab in front of the door outside the room; but other than that everything was great.

Location was great. Facilities were neat and clean. Breakfast had a good selection and was very good I have no complaints

Exceptional

Superb

No complaints.

The gym had just what I needed. The sleep, the quiet. No complaints.

Gym and breakfast Everything was good