BALAM Playa - 15 Th. Ave
About BALAM Playa - 15 Th. Ave
Elegant Accommodations BALAM Playa - 15Th Ave in Playa del Carmen offers a 5-star hotel experience with a rooftop swimming pool, sun terrace, and free WiFi. Comfortable Amenities Guests enjoy private check-in and check-out, a 24-hour front desk, concierge service, and daily housekeeping. Additional facilities include an outdoor seating area, family rooms, and full-day security. Dining Options A continental breakfast with juice is served daily. The hotel also provides air-conditioning, streaming services, and sofa beds for added comfort. Prime Location Playa del Carmen Beach is a 5-minute walk away, while the ADO International Bus Station is 984 feet nearby. Cozumel International Airport is 21 mi from the property. License Number(s): 008007007923
Amenities
- On-site parking
- 24-hour front desk
- Express check-in / check-out
- Concierge
- Pool
- Pet friendly
- Family friendly
- Airport shuttle
- Smoke-free property
Reviews
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Pool area is great! Pets allows, all round great! Everything is good
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Location n price
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Limpieza Desayuno
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Reception staff were very slow to meet me, and the aircon was barely acceptable
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Air conditioner not working. Poor wifi service. Old, weak mattress. Old bathroom. 5% extra charge at the property for paying by card.
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The location is excellent! That it doesn´t have a parking lot.
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The internet was weak.
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Good location. No parking despite saying on the website it’s parking - which had a knock on effect on me and caused huge disruptions in my travels. Room was not cleaned properly with hair from previous visitors in bathrooms and on the bed, mold all over the bathroom. Facing a hallway with loud people at night and from early in the morning. Will not stay again - ever.
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The room was old and dirty. The pictures did not match, I had to asked to clean in the second day and they only changed the bedlines. The staff was not nice either
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Hard bed. No blankets.
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Pleasant
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Location Room location on busy street noisy, upper level recommend
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Breakfast was good. The coffee and juice were excellent. I liked everything.
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I did not like anything The property was old. Nothing as shown in the pictures. The bed was hard. There were bed bugs and cockroaches. A foul smell. Leaking ceiling after rains.
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@ Nothing Few hours before check in. I got message saying the payment did not pass. Now answer on phone, no answer by message. Arrived on place they said there is a 5% additional fee. Witch it was actually 30% higher. The bed was not clean. We the the hotel was completely empty (except for us). We were scared, we left at 6 am. Look very nice on photos.
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I didn't stay in the hotel. They don't offer what they promise (parking and credit card payment)
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Bait and switch on room. I did not get what was reserved.
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The location was excellent. Breakfast wasn´t all that great, but it was to be expected. I didn´t like the fact that they didn´t a parking lot. Parking space in that area was very difficult to find. I had to park my car over 10 blocks away from the hotel.
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Internet commection and the air-conditioning are terrible. Room 216?
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Air conditioning and fan was not working Location
