The Hi-Lo, Autograph Collection
About The Hi-Lo, Autograph Collection
Located in Portland, a 7-minute walk from Lan Su Chinese Garden, The Hi-Lo, Autograph Collection has accommodations with a fitness center, private parking, a shared lounge and a bar. With free WiFi, this 4-star hotel offers a 24-hour front desk and a concierge service. The property is 400 yards from the city center and a 13-minute walk from Portland Union Station. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The Hi-Lo, Autograph Collection provides some rooms with city views, and the rooms are equipped with a coffee machine. All guest rooms feature a desk. Breakfast is available, and includes continental, American and vegetarian options. At the accommodation you'll find a restaurant serving American cuisine. Vegetarian, dairy-free and vegan options can also be requested. Popular points of interest near The Hi-Lo, Autograph Collection include Portland Art Museum, Governor Tom McCall Waterfront Park and Portland State University. Portland International Airport is 8.7 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Old property
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The room was very hot, and when we checked in, the thermostat was not useable. Housekeeping fixed and it was better after that. The main issue with this property is the very loud noise outside. I've learned my lesson and won't be staying in downtown over a summer weekend :) Just keep this in mind, as this property is well located for downtown and other attractions.
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Very nice and clean but unfortunately rooms were not available for check in. We arrived a few minutes before 3pm to check in and we el waited over 40 min and only one room was ready the other trim was not ready. We were in a group so 4 different reservations and the last person in our group did not get his room until 7:30 PM. Mind you we all needed to get ready for an event! It was awful trying to all get ready and shared rooms! They did give us drink vouchers as we were waiting, but still.
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Awesome place for a restful visit to Portland
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Discreet entrance to room. Amazing staff and bar/restaurant. Delicious cocktails. Quiet room, lavish shower, spacious bathroom.
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Poor
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Clean rooms with a staff that was very helpful. The hotel is in a great location downtown close to the met and the park
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Great vibe
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Following this interaction, I contacted the front desk to report the situation. Unfortunately, my concerns were not acknowledged, and no apology was offered regarding the bartender's behavior or the fact that my room service order was not taken. Their solution was a free drink ticket at the bar that just reprimanded me. I understand that technical issues can occur; however, I was disappointed by the lack of professionalism and customer service in resolving the matter.
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Great Rooms and great location to downtown and waterfront Could use more perks with the Junior sweet food or drink tickets along with clean Robs everyday
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The only downside was the location as at night is a little sketchy
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Loved the staff. Drew was especially helpful and very personable. The rooms and lobby are very beautiful. that it wasnt clear that you had to ask for a fridge to be brought to your room so we wasted an opportunity to bring food back. and have drinks in our room that we couldnt get in hotel.
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that it wasnt clear that you had to ask for a fridge to be brought to your room so we wasted an opportunity to bring food back. and have drinks in our room that we couldnt get in hotel.
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Excellent staff….location & amenities!
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The valet was a little slow when we arrived - parking spots were blocked, there was no attendant, and it was a wait to drop my keys off. The surrounding area in a 1-block radius is not the best for walking around at night with homeless people on the sidewalks and abandoned, boarded up buildings, but the hotel can only do so much about surrounding development.
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Superb
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No ice bucket, broken shower tiles, area rug was ratty, windows don't open, no fresh air and the HVAC wasn't working properly.
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The bar staff was excellent and so was the front counter staff. Ceiling height was great. No ice bucket, broken shower tiles, area rug was ratty, windows don't open, no fresh air and the HVAC wasn't working properly.
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Was just an okay stay. Not too bad, but nothing to write home about. 7/10.
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Exceptional
Frequently asked questions about The Hi-Lo, Autograph Collection
Does The Hi-Lo, Autograph Collection have free Wi-Fi?
Does The Hi-Lo, Autograph Collection offer parking?
Does The Hi-Lo, Autograph Collection have meeting spaces, conference centers, or conference rooms?
Does The Hi-Lo, Autograph Collection have a fitness center?
Where is The Hi-Lo, Autograph Collection located, and how walkable is the area?
What's nearby
- Mill Ends Park 0.3 mi
- Portland Art Museum 0.5 mi
- Portland State University 0.7 mi
- Providence Park 0.8 mi
- Oregon Convention Center 0.8 mi
- Moda Center 0.9 mi
- Reed College 3.5 mi
