Hampton Inn & Suites Providence Downtown

The room was impeccably clean, and the beds were super comfortable. The staff at the reception desk were super nice, and the valet attendant was very helpful and friendly. The breakfast buffet had more than enough variety of foods for every member of the family. From making your own Belgian waffle, variety of assorted fruits, bagels, muffins, toast, cereal, yogurt, etc. my family and I will definitely stay again when we’re visiting the Providence area.

I got to the hotel, they don't have anything but Valet parking. The valet parking had no "valet parking passes left" and I was told I could park somewhere else. Where I was given to park would have required me to walk in the dark, where there were homeless people coming up to the car. I felt unsafe. I talked to the valet parking people (2 of them) and the front desk. No answer, no help. Lost my money because it wasn't safe really to handle the car and luggage. Bad experience.

Convenient location, good breakfast. Elevator near valet was in need of some attention.

Great staff, quick check-in, nice spacious room.

Clean, conveniently located. The pizza place across the street and hot breakfast in the morning were both convenient as well. We had plenty of space in our room for our family. The staff was very friendly & welcoming as well. Leo checked us in & out and had a smile on his face the whole time. The pillows were really thin. We had to put the couch pillows underneath otherwise it was like we weren’t even sleeping with a pillow. But we made it work, it was not the end of the world. A pool would’ve made it even better too! (In the kids’ opinions of course) but again, not the end of the world. It was still a nice hotel.

Our stay was pleasant overall. The hotel has a great location, and we enjoyed the good selection of breakfast options. We would definitely consider staying here again.

Location, cleanliness, breakfast Insufficient valet service

Good

Very good

Location, cleanliness Price too expensive

The front desk staff was helpful. The room was clean. The bathroom had the necessary amenities (hand soap, lotion, shower gel, shampoo, and conditioner). Room service is only every other day, but the bathroom was stocked with enough towels for our weekend stay. The breakfast was fine with hot and cold options (eggs, sausage, waffle irons, oatmeal, cereal, yogurts, and bread for toast, as well as coffee, juice and water). The hotel is walking distance from Brown, RISD, and the mall. Its location made Providence easy to manage without a car, and Ubers are easy to find when you don’t feel like walking.

Very good

Location was perfect Pull out bed broken. Had to sleep on a very uncomfortable roll away bed

Staff was super helpful with late check in after concert at gilette stadium. Breakfast buffet was convenient.

Great location - staff was super helpful as our flight didn't leave until 5 pm and we had plans for the day. Offered great options and were absolutely great. Parking is ONLY valet - the listing stated self park but that would be you, on the street or in a random lot. Just be aware - but the valet was a great option with in/out possible. Great breakfast and tea/coffee station always available.

Exceptional

Great Hotel close to everything. Great staff.

Very good

We had a little issue with the AC and we immediately offered to change a room. It was late, we were exhausted and stayed in the room. The next morning the manager was very nice and apologized. We left the hotel still extremely happy and before we left town, a credit of a $100 went back to my credit card, just wonderful people in this hotel, highly recommended.

Exceptional