Members-only rates
3.6 / 5 Great

HI Hotel Impala

HI Hotel Impala
HI Hotel Impala – Querétaro, TX
HI Hotel Impala – Querétaro, TX
Check in 3:00 PM
Check out 11:00 AM

About HI Hotel Impala

This hotel is located in Queretaro, Mexico and is within a 5-minute walk of the main square. The hotel offers a gym and rooms with free Wi-Fi. Hi Hotel Impala Queretaro rooms feature a private bathroom with shower. The rooms have wood floors and are equipped with a fan. Guests at the Hi Hotel Impala can dine a the Meson Alameda, which serves international cuisine . After a meal guests can explore the city with information from the tour desk. The Queretaro Hi Hotel is 30 kilometers from the Queretaro International Airport. The Alameda Hidalgo Park is within a 5-minute walk of the hotel.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

3.6 / 5
Great 641 reviews
  • Engine customer Jun 2026

    The location It’s all a lie. They promise a lot, but in reality, there is no AC in the room—it gets way too hot. The sheets are torn. They were hosting an event on the terrace, and the receptionist told us we could go in and would receive two complimentary drinks; that turned out to be a complete lie, too. There was someone screaming in the room next door until 2:00 AM; I reported it, but no one did anything, and I couldn't get any sleep.

  • Engine customer Mar 2026

    I like the location, and the roof top The restaurant service was disrespectful, i have to wait too long for atenttion

  • Engine customer Jan 2026

    Nuthing Too old

  • Engine customer Jan 2026

    It’s home warming I found lots of cockroaches in the bedroom I told the maintenance guy and the Receptionist and he didn’t to anything about it

  • Engine customer Dec 2025

    Location. Also personnel were kind Smelled somebody was smoking marijuana in the 1st floor. Reported it to the front desk. They told me they were investigating already. Don’t know what happened next.

  • Engine customer Oct 2025

    Amazing service, definitely coming back!

  • Engine customer Apr 2025

    Good

  • Engine customer Feb 2025

    Regular. No sirve el WIFI.

  • Engine customer Feb 2025

    There are a bar in the rooftop, and there are a lot of loud and so on until late.

  • Engine customer Jan 2025

    Internet was very slow and most of the time WiFi didn't work. The room was very cold and there was no heating. There was no hot water.

  • Engine customer Nov 2024

    The locación was great, breakfast was ok, staff was great. Toal's need to be change

  • Engine customer Oct 2024

    The location It is on a street with high traffic, hence the room is very noisy.

  • Engine customer Oct 2024

    Disappointing

  • Engine customer Aug 2024

    It's a old hotel

  • Engine customer Aug 2024

    There's nothing to like about this place. The front desk lady was rude, the bed sheets were dirty, you can see the stains and there were bed bugs. We only lasted about 20 minutes in that room until we left to find another one.

  • Engine customer Jul 2024

    Location, they had an elevator and were willing to hold my luggage after my check out. They provided water and all the essentials. Nothing.

  • Engine customer Mar 2024

    Nothing. The full experience was horrible I arrived and the reservation was canceled, even that I called them that my flight was delayed and they Saudi everything is ok. They said it was booking, and They couldnt do anything They DONT have parking. Many people complaining about the same and cars parked on the Street with high teeft risk. I had to go to other hotel. Booking and impala service was horrible and I endedup searching for new hotels later at night.

  • Engine customer Feb 2024

    free parking and pet friendly but you have to may to bring. free parking has a very loud bar playing loud techno music till 12 am during the week and till 3 am. The walls shake with the music. can't open windows because of the music and there is no AC. Totally hate this place.

  • Engine customer Jan 2024

    Noisy, would not stay again

  • Engine customer Jan 2024

    The area Music in the roof is to loud , the star makes so much noise, the rooms need more lights ,

Frequently asked questions about HI Hotel Impala

Does HI Hotel Impala have free Wi-Fi?
Yes, HI Hotel Impala offers free Wi-Fi for all guests.
Does HI Hotel Impala offer parking?
Yes, HI Hotel Impala offers free parking on-site.
Does HI Hotel Impala have meeting spaces, conference centers, or conference rooms?
Yes. HI Hotel Impala offers meeting spaces for business and group use. Banquet and reception facilities are also available.
Does HI Hotel Impala have a fitness center?
Yes, HI Hotel Impala features an on-site fitness center for guests.
Where is HI Hotel Impala located, and how walkable is the area?
HI Hotel Impala is located at Colon #1 Col. Centro, Querétaro, TX 76000. With a Walk Score of 99, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

Why no public rates?

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