Martinhal Quinta Family Resort

GREAT PLACE ALL GOOD

The beds are genuinely awful and extremely uncomfortable, this alone makes the holiday miserable as you don’t sleep well at all

1.Really friendly and helpful staff. 2.Pool area was nice, as was the indoor pool, especially with having a 4 month old. 3.Great services for renting baby equipment that was very much appreciated (cots, high chairs, bouncers, door stops, baby monitor, etc. 4.Well equipped houses with kitchen items and child friendly (stair gates, safety femcing in front of pool, etc.) 5. Townhouses are spacious with great wardrobes and storage areas. Overall good cleanliness except for ants. 1.We chose this resort as we have a 4 month old and an 18 month old so wanted a town house with it's own pool for handiness. Unfortunately, on day 3, the small garden area around the pool was dug up, and grass reseeded (fertilising pellets put all over the new seeds). This made the small garden and pool area unusable for us. To be fair, when I did explain how disappointing this was during our stay, we were told there may be a possibility of moving to another house (but the thoughts of packing up the house and 2 babies again after just getting them settled on our first family holiday wasn't appealing). They also offered to lay fake grass over the area for the duration of our stay however I didn't feel I could fully trust this with a baby and active toddler so we used the main pool for the rest of the stay instead. 2.Our 2 babies stayed in our room with us in their cots so we weren't really using the second bedroom however one night, my little boy was unsettled so I brought him into the second room (in his cot) and when i pulled back the blankets the bed had 10 to 15 ants crawling in it. Lots of ants in bathrooms too but thankfully none visible in the main bedroom bed. I did explain this to the maid service but the situation didn't improve and a couple of nights I had to bring the travel cot downstairs and sleep on the couch myself. 3. Found the fresh food very limited in the shop, very little selection of fruit and veg and most old and wilted. Asked if there would be fresher produce during the week and told no but was directed to another store less than 1km away that had a slightly better selection.

The lagoon After 6pm there were few places for food or drinks

Pool Renovation noise. Remoteness

Everything from checkin to checkout was excellent. The breakfast was healthy and plentiful. The kids club with Lilia was so good the children asked to return. The villa was clean and a lovely place to stay with children. The worst part was leaving to come home, we had no other dislikes!

Exceptional

Exceptional

Lovely townhouse renovated in a very modern way. Very well equipped kitchen. Small garden with a pool. Big screen to with Netflix Apple Amazon Prime. Shower didn’t drain well so water came quite a long way into the bedroom.

Nice resort, well kept and helpful staff. January is a quiet time of year so had indoor pool and gym to ourselves. The standard of accommodation was not good - our townhouse was very dated and tired. We moved out after a week and stayed elsewhere as it was not what we were expecting. Pictures show a range of accommodation so difficult to know what you’re getting.

Everything staff are amazing each and every one of them. Great location and facilities The coffee table in villa not the resorts fault. The design of it caused a few knocks to all of us

Mouldy bathrooms

Spacious house for a group

Good

Location, availability of optional large pool area for complex, Large rooms in villa, well equipped Outside area at our townhouse was a bit “tired” and could have been cleaner. Pool furniture was broken although staff responded very quickly to replace

Spacious, clean villa on a very well kept resort, 20 mins from airport. Villa has stair gates, pool gates and you can request cot, high chair etc. Really well set up for kids with an excellent kids club, heated communal pool with slides, trampoline and very nice restaurant for lunch (which you can also take away from). Car needed to get around. Villa is a little run down but has everything you need.

Exceptional

Very good

Exceptional

Superb