Hampton Inn & Suites Rochester Downtown

The staff was exceptional. Very caring and helpful. The property is in a safe and pedestrian friendly area. Highly recommend this property.

The hotel is located in the downtown area by the Play Museum. The parking lot can get full toward the evening, we luckily found a spot but something to be mindful of. Check-in was a breeze, our room was clean and nice. The bed and pillows are terrible - mattress is hard as a rock and the pillows are pretty useless. The bathroom was nice, we had a walk-in shower. We had also upgraded to the room with a wet bar, only because it didn't seem that every room had a fridge and/or microwave. It was a great sized room, several places we could put our luggage out, and the desk was a nice to have. All in all it was nice and in a good location, we just didn't sleep well because of the bed.

Amazing location; staff was helpful and allowed for an early check in. Would definitely stay again.

Thank you. Eugenia.

Great

Very clean place and nice rooms.

The breakfast was unimpressive, but the staff were excellent. Our closet doir was off the track and the toilet toll holder was loose. Every time we used toilet paper, the toll would fall off. But the staff responded to our complaints quickly and without complaint.

Superb

Clean and near the play museum

Stayed here with the kids to go to the Strong museum - can't beat the location. Lila's the restaurant was also delicious!

Clean room, kind staff

Yes

Good size room

The room was clean and comfortable. The location was very convenient. The staff was friendly and attentive. The breakfast was plentiful and full of delicious options.

Big parking lot with a garage next door. The room was spacious except for the air system being two feet from the bed.

The hotel was excellent to stay in!

Clean, comfortable, friendly staff, and great location – walkable to museums and restaurants. Only criticism is that the water pressure in the shower was extremely low. I’ve noticed this in other hotels recently too— I am encouraged to see a hotel conserving resources, however, low flow faucets can be installed that maintain decent water pressure.

The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone.

Very good hotel compared to other hotels in down town Rochester that I have stayed in. Modern and clean.

so nice hotel, best one