Hampton Inn & Suites Rochester Downtown

Very friendly and helpful staff. Great location for families. Wise variety of options at the continental breakfast.

I booked a city-view room, however, there was none.

The best place to stay in Rochester!

We spent two nights at this hotel. The room was very clean, bright, and spacious. Room service was excellent. There was a nice restaurant/bar with a short menu; the food was very good, though a bit too expensive in my opinion.

Hotel was very clean and in great condition. very close to anything you need.

Great location for what was needed. Staff very helpful. Included breakfast a bonus. Spacious rooms Nothing

Decent quality breakfast compared to other hotels. Nice open space, design, gym and pool. Staff helpful when we said there was a smell to our room, allowing us to switch rooms.

The room I booked was given to others by mistake of a staff but the manager Kevin and the staff Tim and La Ron were helpful to resolve the issue. The hygiene of the breakfast needs improvement tho as flies are always around and the waffle area is always in a mess. Also tables are not cleaned on time after each use.

Very new and clean hotel. Great location.

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Rated it only a 3 based on the breakfast buffet experience. When selecting a hotel we chose this one as it included a breakfast buffet. People were sticking their bare hands in the waffle batter mix tub to scoop out the batter because the dispenser was clogged. The meat that was served was like a chopped up hot dog. We decided to just take an apple and go. Food was running low and it was very busy and they appeared understaffed as they had one person trying to keep everything clean and stocked. Parking was extremely limited and we were told we could park at the museum lot but they lock the garage overnight. We ended up not moving our car for our whole stay and had to walk to our dinner reservation with our small child as we did not want to lose our parking space.

Superb

Good

Very clean. Great breakfast. Will stay again

The staff were very friendly. We had two rooms and both were very clean. The decor was very modern. I would definitely stay here again. I called the day before and let the staff know we were celebrating our child's birthday. And the staff all signed a birthday card. It was also laminated which was so sweet. My kid loved it! Thank you so much for a lovely stay!

Staff, cleanliness, conveniences of all sorts, the balcony, etc. my husband and I agree it was the perfect spot for the night!

Very nice hotel with excellent amenities. The location was perfect for downtown activities like the Strong Museum of Play.

Great place to stay while visiting the Strong Museum. Lots of stuff to do within walking distance.

Breakfast was just ok. No staff was available to clean tables and one of the trash bins was overflowing. We only stayed one night and didn’t use the amenities but the room was clean and the beds were comfortable!

A very short walk to Live Music events at MLK Park and right across the street from the Strong National Museum of Play. I was there for a one night music event. The hotel is bright and comfortable. Very nice King room - comfortable bedding, large TV, coffee & fridge. Exceptionally nice bathroom with walk in shower. For me a huge plus was the bright lighting because Hotel bathrooms can look dingy. Reasonable pricing, free parking and a nice well rounded breakfast made the stay very enjoyable.