Hotel Campidoglio

The lobby and staff are welcoming. The cleaning staff did a wonderful job! The AC did not work well. First three days there was ac leaking and almost slipped so used the towels to keep it soaked. Then when the maintenance fixed it, there was no longer cool air coming out so room was stuffy. If you are not finicky about details then it was worth the money spent. Also booking.com doesn’t talk about city tax and you must pay this per person per night in cash so plan accordingly to that too.

Several locked doors you had to open with different keys

Location is great- only 3 minutes walk to Rome Termini station. Warm atmosphere and a friendly staff. The restaurant, where breakfast is served is elegantly furnished, clean and spacious. Breakfast is good. I will definitely choose the same hotel for the next time again.

Location was excellent, less than 5 mins walk from the Termini Station & buses & Metro. Comfy beds & good shower.

Bed could have been more comfortable. It’s a very hard bed.

Great location, very nice staff. The rooms were clean and got cleaned daily. Unfortunately the smell on our floor was hard to tolerate. The thick smell of mould coming from the bathroom and also the entire floor. Honestly I know some reviews talk about it, but it’s actually shocking. Your clothes smell of it, and it gives you a nauseous feeling. The smell is just so overpowering I wouldn’t recommend staying here, I’m shocked they are allowed to just paint over it and not do anything about it.

Very central location and friendly staff. Small but confortable and clean room. Breakfast wasn't that great for my taste.

Good location Check-in was in a different building to the one we were staying in, which is not idea but as we were staying for one night only it was bearable. The lock system needs updating urgently. Twice we had to call for staff to come and help us open the door to our room because we couldn’t open it. Extremely impractical! Plus there are three doors to go through to get to our room. Annoying!

location was good not very clean, our upgraded room was okay but again not something value for that money. However it’s not easy to find better rooms in Rome

Near the train station, great staff, and good breakfast. Nothing, it was a good location

Nothing It was dirty, food in the refrigerator, the handle broke from the bathroom.

Location Room quality is not match the price

Letter of complaint has been sent. Door to hotel locked photo attached. Stayed at the Hotel Contilia instead, all explained in complaints letter.

We liked the location and how close it was to termini. The room was good, plenty of storage, tv, hot shower, clean towels each day. There was a mini fridge. The bed was comfy. The breakfast was good, good continental choices, lovely croissants, cakes and meat and cheeses and to make a sandwich. Good coffee too. The communication. We didn’t realise that to check in we needed to visit a hotel on the same street and that there wasn’t a reception. The air con unit wasn’t very clean, when we turned it on, black stuff was falling out onto the bed side table and bed. The floor wasn’t clean. Although there was a mini fridge we realised it should have been stocked with water and it wasn’t. The bed was comfy although extra pillows would have been nice. The street can be quite noisy in the morning.

Very good

Great location, a couple of minutes walk from the Roma Termini station. Not a luxury accommodation, but comfortable and economical for the area.

The staff was so helpful and pleasant, extremely kind and well-organized. Lovely team!!! They accomodated for us to check-in earlier, and on check-out for us to leave the bags while we finished the visits the location is KEY: 2min walk from termini bus station, 2 min walk from the basilica maria majore, and all restaurants around in the street. Very good location. The rooms are decent, and meet the value/price, we had a clean room on arrival, the cleaners were very nice too. Breakfast was enough if we are "normal" eaters and more than enough. I would recommend for those coming for taking the best visits of Roma. I felt the comments were harder and tougher than what we found, our expectations is to be in the center of Roma and find a decent hotel which was the case, better than some reviews. Also, we were well informed by mail that the checkin is in the hotel contilia right next to the building so we found it easily too.

Breakfast was poor

Excellent lokation We had a room facing the street, it was impossible to sleep-noise from the street all night. Small bathroom, there was no place to hang towels. Weak breakfast.

Location The room we booked was nothing like it appears on the net , it was small and very dark . In fact we insisted to be moved . This we did move but it cost us an extra 500 euro ... there was also an additional charge of 80 euro regardless of room charge city tax or something ... all had to be paid in cash ... hmmm Breakfast was very limited , orange juice was like coloured water ... would not use this hotel again