Holiday Inn Salem by IHG

Room was clean and comfy. Staff were nice and efficient. Breakfast was fresh and done well. The additional parking in the back was appreciated on such a busy weekend!

The room was clean, fresh, and made things easy. The fridge was a tall dorm type fridge with a small freezer section. The bathroom was also fresh and clean. ( I wish all hotels were this easy/ fresh.) as I am retired, pricing is important and this was well priced. Will stay again at this type of Holiday Inn!

The room was very clean and smelled fresh. The hallways however were not fresh smelling.

The restaurant was amazing That it was a short stay ;)

Overall a good stay. Friendly staff and clean rooms.

Great for kids! They even provided a rollaway bed for my son! Both boys had their own bed.

Exceptional

Room didn't feel clean. Fridge smelled like mildew.

Room =carpet had wet spots, large dark spots, wine maybe but dark red areas, filthy, strong smell of dog. Bathroom= toilet had several hairs on the seat. We did have Clorox wipes and cleaned the seat ourselves. We were disappointed, staff notified but no follow up at this point. It’s been a week since our stay. Overpriced for condition of room.

Super expensive

The room was clean and quite except the road noise. They charge an extra $100 when you get there for a “deposit”. It was not disclosed and they didn’t want to offer a receipt for it. I still haven’t received my deposit and have to contact my credit card company. There was no information about the room and no one told us what the check out was and when we asked the clerk didn’t know. We decided to have th me breakfast and do not recommend it. Once seated we were asked several times what we wanted to drink even though we already told them. Our breakfast of 4 plates took 45 minutes. No service manners from the staff. After we ate we sat having coffee and could tell the staff was annoyed even though no one was waiting for us. Plan on spending 20+ for each plate.

Very good

Superb

Room was clean, staff was super friendly, close to highway, and is kid friendly.

The people were all very nice. Always smiling and accommodating. Broken furniture in the room. A clogged bathroom sink, very slow to drain. Almost ran out of toilet paper, there were no un-opened extra rolls in the room and we were only there 1 night.

Broken furniture in the room. A clogged bathroom sink, very slow to drain. Almost ran out of toilet paper, there were no un-opened extra rolls in the room and we were only there 1 night.

Staff was nosey and I had to be let in after 11:00 and the lady seemed angry when she came to let me in and she asked me are you going to go out anymore tonight it's like I don't know I'm a grown man maybe. And lieutenant or maintenance guy or whoever will sweep in the parking lot pick something up that fell out of my car I don't know what it was and put in his pocket it was something small I asked him what it was he just walked away and didn't answer me.

Breakfast not included with stay.

Very kind staff . Much better than last time. No hot tub.

There was supposed to be breakfast provided, there was but it was $35 for 2 people. There was no sign stating this & it was as so not worth that amount: