Holiday Lodge Salem,OR

This is a place to stay for quick easy access and inexpensive.

My room was clean, as were the towels, sheets and other bedding. All of the plumbing worked well. The check-in guy was friendly and helpful. He let me see my room before I accepted it. The check-in sheet showed a price of $10 less than the price I paid on Expedia. The desk guy said that's because the hotel paid a commission. The I5 freeway adjoins the hotel and it is thus noisy, though indoors is nowhere near as bad as out on the balcony. My room was the 3rd one in from the freeway. Further away is probably better. The wall-mounted air conditioner was also noisy. Some might regard that as a plus. I didn't. I used ear plugs. The painted walls were clean, and the paint looked reasonably fresh, though the painters' workmanship was a bit sloppy. One side of the window curtain hung largely loose, making the curtain fail to fully obscure the window. I was able to cure that by reattaching two curtain hanger hooks. There was a microwave and a mini-fridge. No coffee maker. The office was locked when I left at 6am. I don't know whether there might otherwise have been coffee in the office.

I respect and appreciate your staff. They are so incredibly understanding and professional and they are work is polite and unseen, but it’s all around you. They are amazing.!

Price, Friendly staff (clean, although outdated)

A dump.

The gas station is right there, and there's a plaza a block from it that has different styles of food! The shower was a bit wonky to use but it got the job done

I brought the protection so that way if my trip canceled I can get a refund they did not honor it so that's why going through third party doesn't work out and it sucks

Got a room there on a night there were no other vacancies in town. The room assigned me was the handicapped room. There was a refrigerator and a microwave, which I did not use. The closet was completely empty and even lacked a bar for hanging clothes on, and therefore useless. The cooler/heater unit refused to heat on a fairly cool night, and the bedding was to thin to keep me warm. There was a sink in the main area that had faucets that weren't connected up to water. I didn't need it, but I wonder what it was for. The water in the bathroom, however, was fine. There was no desk to sit at and make notes or operate the laptop. There was a desk chair, however.

The gentleman who assisted me in my check-in, for my adult daughter was spectacular. He was professional. He was polite. He was understanding he assisted in every way possible, and he created a wonderful stay for my family. You are greatly appreciated. You will be highly recommended and I am looking forward to my next trip into town so I can stay with you again.

Helpful friendly staff, pool was not in use, but the hotel and room were clean.

I didnt like the fact that on here booking .com charged me 80 got the confirmation and went to to grab the key they charged me additional 100 bucks says imma get it back when i check out havent gotten it the carpet was sticky had white stained the shower doesnt work it had weird smell in the room i would not be coming back again ever thank you

Exceptional

Customer service was great. Rooms need some work but overall nice place to sleep and great price

Helpful staff, easy check-in, clean rooms. Good value for the price.

The place was quiet and a comfortable place to stay the staff were friendly and didn't allow trespassers onto property Wasn't nothing I didn't like

I had a great stay at this motel! The receptionist was amazing—friendly, welcoming, and very helpful from check-in to check-out. The entire staff was kind, professional, and made me feel right at home. The room was clean and comfortable, and the excellent customer service made the experience even better. I would definitely stay here again!

Room smelled, bought air freshener to clear the air. A/C did not work. out of a rating of 10 I would give it a 2.

Staff was nice and polite Bed wasn't that comfortable and the room smelt musty. Reserved a king size bed and it was actually a full.

Location was perfect close to any food restaurant. The smoke alarm was bothering me all night. Needs to replace battery.

Exceptional