SISHAUS - Private Room Rental

Room was clean. Bed mattresses were too soft.

The location was amazing, right in front of Moza's house, and a short walk from Mirabell palace and gardens.

The response time from the host was quite long, but she was very helpful with any issues we had. The beds were extremely uncomfortable and would not recommend for anyone with any form of pain. They were bearable for the two nights we were there, but would not have been able to stay longer than that.

The location is perfect. A++++ Too many instructions for the check in and bed are metal frame with a thin mattress

Rooms ceiling to low and beds wasn't comfortable

I checked into a filthy room that had clearly not been cleaned like I was told it would be. The sheets were covered in dirt and blood stained. The trash was overflowing in the trash can in the room. The towels were wet and dirty. I tried multiple times through multiple different platforms to contact the host, Jasmin, and she did not respond until hours later. I had to find a new place to stay as I did not feel comfortable staying in a dirty room. Finally, the host said she would give us a refund since her cleaning ladies hadn’t come. We were understanding but since then she has not responded to our repeated messages and hasn’t provided the refund.

I've read plenty of reviews and then opted for the Private checkin room and here is what I confirm - 1. Locks were intact and ensured privacy 2. Everything was ready for our stay, no hiccups in checkin(Self checkin, didn't come across anyone during our three day stay) 3. Bathrooms were across the rooms(Though there were other guests in the Loft, the bathrooms were used only by us) 4. Hot running water at all times 5. Microwave, kettle and there was a washing machine too. 6. Location is a huge plus. It is literally in the center and great connectivity. The bed goes in when you lie down. And when two people lie down, you would be in a huge dent. Bed creaks when you turn which is still manageable; but to not have the bed support, causing back and neck pain is a deal breaker. It is a bare minimum thing that people who come to stay expect. Me and my partner had sleepless nights. A word of caution - There is a perfumery downstairs and hence strong scents in the rooms. Might be troublesome for someone with allergy. Hope this feedback is well received and the bed support gets fixed.

The location was great, very convenient. Close to local bus stops, shopping, restaurants, major sites. The host, Jasmine, did not communicate through the Booking.com app at all during the lead up to our stay or even upon first arrival. It was only when her dog started to sniff our room, and I said to her that she had not been responding to my questions, that she gave me her contact info through WhatsApp. The phone number listed with the generic "welcome" message was not her phone number, and the wifi name and password were also wrong in the generic "welcome" message. She also misinformed me about the city visitor tax. In all official Booking.com messages, she stated that the tax rate was 1,50€ per person per night. Then at 22:00 the night before we were to depart this apartment, she stated that the rate was actually 3,50€ per person per night. She never apologized for giving me incorrect information, and she blamed me for not looking up Salzburg business tax law to see for myself the rate change after May 1st. The pillow cases all had broken zippers, as did the quilt covers. No top sheets were provided, nor offered by the host upon arrival. The beds were sagging, and had no support. The shower drain for our floor was clogged, and the shower water regularly overflowed the shower floor barrier. There was no soap in the toilet room dispenser. This apartment rental is not accessible for persons with any physical disabilities. One has to be able walk up 3 flights of stairs to get to the room.

Well located in the center! We booked the Loft (Entire Appartment). 1st Towels and stuff from who knows who inside the appartment, Washer machine loaded with stuff from who Knows, Shower with personal objects from who knows who?. The Images provided by the Booking site are very different how the facilities are now, either no Paper for the WC available!. No bed towels just a Blanket, towels for shower 40x60cm, not sure if the electrical connections meet the Standards, is a hole with 6 beds.

The location is fantastic. It was nice having enough space on the 3rd floor for the entire family to hang out. Good communication and directions for entry. It is a great value for the money! It is a bit rustic. The shower head wouldn't stay in place, making it a bit awkward to shower.

This should be called a hostile

The location was fantastic! It was clean and fully functional, great support from the host, very informative. The price was amazing!

Passable

Nice stairs but too many Everything, dirty, noisy, bad beds, totally unresponsive host, no wifi but promised. We left 2 days early and found another place.

Super conveniently situated. The room though small was adequet. Larger of the triple beds sink in the centre. Linen well worn. Towels are more like a hand towel than a bath towel. One small pillow person.

The city centre is a few minutes away and most of the big locations are nearby. The view from the room was awesome. Just that the bed was squeaking a looot ? ?

Exceptional

The location is perfect. Cozy room for family stay. The internet is not working. Communication with the personal is poor. No one isn’t answering to your messages. If you have a problem, you should solve it by yourself.

The location was very good. The complete lack of communication from the host was most unhelpful, especially given the amount of bossy rules which had to be followed (washing into a machine which was already full, take shoes off a floor down, etc). The little loft was very sweet, and could have been pleasant, but its condition left much to be desired, in terms of broken beds, battered mattresses, exposed wires, etc. There should definitely be a warning about the stairs, too; it is stated that there is no lift, but not how winding and slippery the filthy staircase is. A minor whinge: the "toiletries" consist of a bottle of (presumably) hand-wash, and there were a number of such inconsistencies...

Nothing except the location Washing machine going most of the night outside my door,it was so hot and fans did not work too many things to tell