Ramada Limited San Angelo

The room smelled horribly of tobacco. The walls and ceiling were stained. The AC barely blew. None of the sheets matched. The bathtub had an exposed electrical plug literally coming out of the side of it. The bathtub had been caulked improperly and messily. I didn't even feel safe using the shower/tub. The check in clerk was rude.

The motel itself would have not been so bad. The area is infested with homeless drug addicts, pretty scary actually

Exceptional

Passable

The staff was very kind and helpful, so that made for a good stay. The room was older and just OK. Could have been better. All in all, it was fine for one night.

Passable

Bad

NOTHING Air conditioner was making a loud noise the whole night, by morning it was wasn’t working well. The room smelled terribly. The other tenants were loud late into the night and again early in the morning.

Location was fine however they charged us an extra $40 stating the linens and mattress had been wet. We had been swimming the night before but obviously dried off and didnt sleep wet. I called and talked to the property and asked about the charge. He stated that they had been wet and were no longer usable. When I asked how they were stained he wouldn't answer just kept stating it was wet. Definitely wouldn't recommend!

Proximity to the event I was attending was the only positive. We were traveling with our dogs. The ‘dog’ room was carpeted and dirty. Crickets on the floor. Slobber on the walls. I bring all my own bedding when traveling with my dogs and they do not make a mess. It was likely cleaner when I left than when I arrived. The pet fee listed on booking.com did not match what their fee was when we arrived to check in. They wanted to charge double per dog/per night. My husband encouraged them to honor the booking price to prevent from having to refund our money and the hassle of us having to find another hotel room late at night. They did so we appreciate that. For that much money I’d rather go pay for a more luxury hotel with a clean room.

We were traveling with our dogs. The ‘dog’ room was carpeted and dirty. Crickets on the floor. Slobber on the walls. I bring all my own bedding when traveling with my dogs and they do not make a mess. It was likely cleaner when I left than when I arrived. The pet fee listed on booking.com did not match what their fee was when we arrived to check in. They wanted to charge double per dog/per night. My husband encouraged them to honor the booking price to prevent from having to refund our money and the hassle of us having to find another hotel room late at night. They did so we appreciate that. For that much money I’d rather go pay for a more luxury hotel with a clean room.

Every one is courteous & helpful

Exceptional

Everything was good

Pleasant

The room was clean I didn't realize that I had a smoking room. I checked in after 11:00 p.m, and instead of just switching me over to a non-smoking room, they upcharged me me to switch to a non-smoking room. The breakfast was just about out of everything when we went at 7:00 a.m.

Bad

Exceptional

Breakfast was alright. The coffee could have been a lot stronger. But overall geat value Housekeeping took my old towels and didnt give me any clean ones. I had to go to the office and get some.

Breakfast was only issue other than that good stay.