Red Roof Inn San Antonio - South Park

I had some roaches

Everything was rundown curtains old and dirty no tv it was under renovation sawdust every where it was dity

Bad

We couldn't even check in. The person at the front desk told us that their system wasn't working and didn't give me any more information. I had to lose the reservation, and that caused me some difficulties.

There was nothing I liked!!!!!! The hotel was under Renovation and nothing appeared on their page indicating that. I'm glad I didn't have any medicine that needed to be refrigerated!!!

Yes it was dirty , stinks and had roaches

The people tried to accommodate us with what they had There was no towels no shampoos no ice machine no remote for the TV no breakfast not even a vending machine they need to update there profile

Bad

Everything was good Everything peaceful respectful

Bad

They forgot to gives more toilet paper, we only had 1 towel. When we asked for more they didn't have any. We stayed almost a week with a promise to come clean the room, that never happened.

I rented a room with 3 beds they didn’t they said they didn’t have it available then they gave me a room that it was super nasty and dirty bed were not even made and the room had ? after I went again to complain they said they couldn’t give me my money since I paid with you all they offered me another room and it had moled on the curtain I tried to call you all but it was late at night so it was 3 adult with 3 kids in a 2 bed

Nothing The hotel y horrible and the atention es very bad its old and dirty

No door for the bathroom, bomb fire at my door till 2:00 am. Drinking and yelling for most of the night.

Location was nice First room was dirty, second room had a needle in the bed, roaches in the room.

Exceptional

Everything

The worst ever I didn’t even stay there but still had to pay. The place wasn’t anything like the pictures show on your sight. Also talk to someone from booking.com about getting refund and that never happened even though I witnessed the manager say over the phone the would honor a refund. Very disappointing experience! The deception of the advertising ?

Bad

I left by 6 so there was no breakfast I waited 20 minutes for someone to open the front door to get my key card. Once I got the key card the room was horrible. There was no toilet paper no pillows and no door to the restroom. To top it off there were roaches crawling on the wall. Then 3 houses later when I had to leave nobody was available to turn in the key card I left it at the front door