Rodeway Inn San Bernardino - Colton

I'm not too picky but honestly I was very disappointed of my stay. All the rooms smelled horrible like smoke, even the non-smoking ones. The floor was dirty. And to top it off there was a major leak from the roof inside the restroom to the point were the restroom was not able to be used. I respectfully approached the staff regarding the issue and they couldn't accommodate my family and I to another room and gave me towels to clean the flood inside the restroom. Honestly the worst hotel experience ever.

Buy new sheets... Come on !!

The price for the 3 days was the ONLY good part about this hotel. But was not worth every other bad thing we experienced while we were there The staff were very rude and unwelcoming they were acting the whole time as if we were doing something wrong. Not at all helpful not to mention they are available on the pet friendly selection then when we arrived they said "NO PETS" and that if we try to "sneak" the dog (who is a service dog) into the room we will be discharged at once with no refund. I would never sneak the dog in I had to leave and pay extra at a dog sitting place because my husband was very sick. The entire stay they stood outside of our room trying to see if they would spot my dog who was not anywhere around. The room was extremely tiny and they never offered services,towels,toiletries nothing. Not to mention we called the night before to ask for a early check in the clerk agreed on $20 then when we arrived they changed it to $30 no exceptions. Then we needed a late check out and offerd to use our deposit towards the extra couple hours (due to my husbands scheduled surgery of the afternoon we checked out) that the site said would be $20 ended up being charged $40 on site. They said absolutely not and made us get the room for a whole another night even though we only stayed a couple hours after check out. I would have left much sooner if my husband's health wasn't so bad . Oh and they put us upstairs knowing about his health issues. Horrible horrible ? I dont recommend this place to anyone at anytime while the current staff/owners are there no matter the price!! Totally disappointed and honesty would like a refund or some kind of rebate the whole thing was off putting and scammy BEWARE

Maybe location, there's a lot of noise at night

Nothing Everything especially where they keep the microwave

Clean quiet room

Lovely manger him and his beautiful wifee

The room especially the walls could use a deep clean and front desk could be a bit more pleasant the phone cord had been cut.

Clean quiet place

The property was cleaned

Zero amenities, the beds and bed pads were really dirty, both beds looks like they haven't changed the linen but one of the bed has a really dirty linen, the sheets has an stain, plus the bathroom looks like they didn't cleaned hairs in the tub, only 2 towels no mat for the floor anyway everything was terrible, my bad i couldn't take any pictures of evidence, I totally forgot about it, I was frustrated because I didn't expect it something like that, I went back to the main office to notify the person who is in charge of receiving the customers. He sent me the housekeeping lady to replace the sheets but, I had a child with me and I decided to rent another hotel, I don't going to stay in something like that not even for free. I do work in housekeeping department for more than 21 years, and I have enough experience to know when someone doesn't change the linen, so for any circumstances I will stay in a hotel so dirty like this, plus outside the room the panorama was just nasty, prostitute around there, well I am so glad we found another room in a better place. Of course not refund 😒 so I am totally disappointed that managers don't get involved with their housekeeping job. I Hope one of those days OSHA inspect the place. This is my first time ever i took so long written something negative about any other hotels. I spent the Friday, at huntington beach hotels and I used to visit the same hotel because of the quality of service.

Stayed for Beyond Wonderland and it was a really great spot. Just a 17 min walk and the room were decently clean and staff was super nice.

they have cockroaches and don’t clean the rooms before guests stay there. out bathroom and beds looks like guests just left.

very nice people very close to event think i boom this motel again

They took in a lot of cars that paid money to park in the parking lot for the festival down the street where it caused parking issues for us customers who were renting our rooms there not satisfied with that since I had to park my car in unmarked parking space thankfully my car didn’t get towed

lot of weirdos around hotel

Non-Smoking rooms were smoky. Burns in the sheets and shower curtains. No towels or maid service. Could not get towels at night due to the front desk not having the keys to the laundry room. Mold on our shower already. Terrible water pressure, barely able to wash hands. The door would not fully close. The front desk was no help in booking or adding on rooms prior to visit. When asked for new/more towels (3 guest paid for 1 towel in room) We were told to walk down to the laundry room and exchange them ourselves. The area/other people staying were loud at night. Screaming and yelling. Lots of homeless people are sleeping in cars in the parking lot. Will never stay there again. NO REFUNDS, even if you don't feel comfortable in the room.

Nothing Bugs crawling on us in the middle of the night, refused to give my wife an I a refund along with 2 other guest and they knew because there was boric acid behind the bed, manager at night was rude very, no smoking rooms at all, to much drama at night (which didn’t really bother me it wasn’t my drama just loud) bathroom trash, sheets had stains and hair

Quiet place

Although the property was remodeled and looks amazing on the pictures online, in reality it is not all that impressive. I was placed in the room that had some rough people before. Door was busted, room was smoked in. Damage on the walls, AC buttons damaged, hard to use.