Extended Stay America Suites San Rafael Francisco Blvd East

Exceptional

The receptionist asked what room we would like to choose, and he was able to put us on the fourth floor. The room was absolutely bare, and looks like it hasn't been updated since the 90's. The refrigerator door cannot be opened without moving the unit because the hotel door blocks it. You have to ask reception for anything, because there is NOTHING available in the room (i.e. no coffee cups, mugs, etc). The "breakfast included" is false advertising because the breakfast consists of packaged muffins and coffee / tea only in the reception area, and no fresh milk. The "gym" doesn't have any water, towels, weights, or mats, BUT it has three cardio machines. There is no secure WiFi, and it's spotty. $175 for this place was not worth it.

Very good

It felt safe and was clean all around. Parking was very easy. The elevator did not work during our stay. It only worked when we got there and I used it again after 3 day. I went up and down the stairs with all my stuff, multiple times a day.

I would stay here again.

Disappointing

Very clean and seems like a safe area. Very comfortable room.

The property was nice, but the breakfast, as advertised, was terrible. A food bar and a cheap muffin. Not a breakfast, as promoted. Disappointed.

Clean room

The elevator was out of order the day I had to depart made it difficult to get my stuff down 3 floors

Excellent place to stay! Clean and spacious!

Very attentive and kind staff, plenty of parking, huge comfortable room, well priced for the area and size of the room with full fridge and stove. The pet area outside was not well maintained and had a lot of trash, the other businesses had signs to keep pets off of their property and only on the designated pet area, would be nice to have a well maintained, grassy, clean area

The pet area outside was not well maintained and had a lot of trash, the other businesses had signs to keep pets off of their property and only on the designated pet area, would be nice to have a well maintained, grassy, clean area

Exceptional

None

Not much, maybe just the price There was no breakfast as promised, no cookwareand such to even cook for ourself

There was no breakfast as promised, no cookwareand such to even cook for ourself

Very good

The room was great, the staff outstanding. We will stay here again if in the area. The only thing I would have liked to see was an ice machine. Should be standard in hotels. Even extended stay hotels.

Superb