Fairfield Inn & Suites by Marriott Santa Fe

Nothing 2 complain but its a small property, so dont expect too much..

We stayed only one night, the room was clean and smelled good. Breakfast was very limited, I know there’s not much to a continental breakfast, but this was really limited in my opinion. The reason for 4 stars is the pool and hot tub, the area was very dark, the hot tub did not work when turned on, water was hot but had a smell. The pool was good.

Nice warm breakfast, good selection. Amenities were nice as well. Room was very nice and comfy

There were ants in my room when we woke up crawling through all of our things

This is a horrible property, not clean, un maintained and just not good. When we checked in we went through the back door. I found the entire key cylinder on the ground, it was clear the door was in disrepair and malfunctioning due to a sign. I took the piece up to the front desk to let them know the door was broken and unsecured. It remained this way for both days we were there. Carpet is dirty and ripped. Best of all we had ants in our room. I would highly recommend staying away from this establishment.

The breakfast was well stocked and had friendly staff , good for a quick bite before you left for the day

Tha staff was great. The rooms were clean but the hallway carpet needed cleaning and the stairs smelled musty

Clean room.

Everything about the stay went smoothly from start to finish, offering a completely seamless and relaxing experience.

The elevator was broken. The parking spaces looked like they were painted by someone high as a kite because none of them seemed to be the same size, some not even wide enough for cars to actually fit. One main reason we chose this hotel was because it allowed pets, but there was no good place to walk the dogs, and there was loose barbwire in the closest thing resembling a dog run on the property. We didn’t use the pool, but there’s a fan propped up by 2x4s hanging out the window that makes the place look sketchy. The fitness center door was open at all times, not exactly instilling confidence in the security practices of the hotel. The free breakfast was not appealing in the slightest. Cherry on top was the lobby bathroom had feces all over the toilet paper and the wall. I hope the staff here are able to find better places to work, because the folks I interacted with seemed like nice people and I’m sure they are doing their best with what management gives them to work with, but from my experience here that ain’t much. Shame on me for not looking closer at recent reviews on this property, I was embarrassed to have chosen it. Lesson learned, pay attention to what tier a Marriott hotel falls under, don’t assume they’re prioritizing quality control for their budget offerings. We’ll probably try to stay downtown next time.

Very nice hotel. The air conditioner nevercooled the room. Also the shampoo is bad!

Great location, clean and quiet

On check in, hotel staff told me I was currently booked on second floor rooms but that elevator was not working due to renovations. He offered to move us to first floor if we wanted. I was traveling with my daughter and her two young children, plus my son and his dog. He was very helpful and pleasant and made the switch which made it much easier for us and our multiple to cars to carry luggage. My room was definitely in need of upgrade, as were the premises in general it seemed, but was comfortable and had basic amenities. Breakfast was huge disappointment with very few options, and not even any fruit. Biggest plus of this hotel was low, $20 pet fee and no fee to park. Might be willing to give this place another shot after renovations, just to see, but that would also be dependent on keeping pet fee reasonable and free parking.

Pricey pets. Room was clean and very comfortable. Breakfast was satisfactory. My only complaint was the $50.00 charge for my pet. I thought it was a little high.

Comfortable clean hotel, nice indoor pool and jacuzzi and workout room, good hot and cold breakfast items.

Horrible smile across the corridors, elevator not working, breakfast is negative

The breakfast was not bad, but not having any plates available the first morning was not a good start. There are only two handicap parking spaces near the front side entrance. There are more halfway down the building but not at all convenient to the entrance. All in all this was not what I have come to expect from a Marriott property, and I am surprised that the hotel carries that name.

The staff was very friendly and helpful. We used the pool every day and the washer dryer was right up front and super handy! Breakfast was served every day right on time and was a perfect start to our busy days. Would definitely stay again!

When I checked in the staff member argued with me about paying even though the room was already paid for. Parking spots are very small. We have a medium sized SUV and it didn’t fit inside the parking lot lines. They gave us a room on the second floor. The elevator was broken so we had to bring everything up stairs that were covered in stained carpet. The hallways smelled like a zoo. When we got into the room we discovered the AC was not functioning. It stayed about 85 degrees the entire time. The lock on the bathroom door was broken as well as the bathroom mirror. The water in the shower was either scalding or freezing. The hot tub was not working. Upon checkout they asked if they could email the receipt instead of printing one for me. I still haven’t received it.

Staff was extremely professional, efficient, and helpful. Aside from the lobby and the great staff, the property was run down, poorly maintained, and in dire need of an update. The window in my room was off its track—anyone could’ve broken in. On the outside of the room next to mine, the window had three strips of clear tape holding it in place. Not a good look for a Marriott property.