La Posada de Santa Fe, A Tribute Portfolio Resort & Spa by Marriott

The staff was very, very good, especially the head housekeeper, Cesia, who made an awkward situation tenable. First off, they assigned us a suite in an upstairs room despite my mobility issues. When they offered another downstairs suite, it was awful-smelly and the floors warped. Again, not very good for disabilities. The manager did help us, but it was Cesia, who personally found us a plain room that worked with my disability, but we had wanted a suite. The rooms and the limited options. Also, for a disabled person, the parking was definitely a problem.

Free shuttle within 2 miles to and from hotel is a great service during our stay. All staff are extremely friendly and helpful.

We had an issue with our room and the manager, Miguel, was very helpful in assisting us with a new room which was much better. As we transferred rooms, housekeeping brought me my phone charger that I accidentally left in the previous room which I really appreciated. Unfortunately, at the pool bar and restaurant, the service was slow. The atmosphere on the property is a beautiful place to relax. The location is nearby the art galleries on Canyon Road and the Plaza. Overall, we enjoyed our stay here.

Good location, but not great. For the price it should have been right at the square but it was about 10 minutes walk from there. We had no hot water our first morning. Had to delay the start of our day while we waited for the repair to be made. We were compensated for this with one day of free breakfast from a limited menu and two drink vouchers. The resort bumped up our total cost at checkout by increasing the resort fee from what we booked it at. Taxes and fees amounted to almost $100 over the base room rate.

A very Santa Fe style hotel. Room was very comfortable and quiet. Facilities including grounds, pool and hot tub were lovely. Particularly appreciated the well equipped gym and the quiet library. Restaurant provided excellent service and the staff in general was very helpful and friendly. Location is an easy walk to the square.

The location is very convenient , close to the plaza The rooms and the bathrooms needs renovation . The AC is very noisy and is just on the bed.

Properties were great, nice and scenic gardens and fountain TVs are in the wrong location ,

We absolutely loved the pet friendly room with the fireplace & front patio. Staff were above & beyond. Our daily morning breakfasts were my favorite start of each day. The food & service are excellent. We enjoyed the location, just a small walk or drive to town. The property is beautifully decorated with flowers in bloom every where you look.

Superb

Don’t book this place based on the photos. While yes it is pretty and overall 7/10. The photos make it look much much nicer. Pool. 4th of July weekend and they only had pool service for 3-4 hours. The pool is tiny. The food is ok but for 50-60/person it wasn’t that great. Room was comfortable but definitely older.

Beautiful grounds and location. Didn’t get the room as paid for and described. Was only there one night, so didn’t bring it to the hotel’s attention.

Lovely stay

This is a magical property!!! Everyone acts like you are royalty to make sure your stay is wonderful!

the space was so packed it felt like i was not getting what i paid for and that left a bad taste in my mouth. I will not be staying there again. The price is just not worth it.

Photos pas conformes et personnel pas sympathique. À éviter

Staff amazingly friendly. Outside appearance calm and relaxing.

Patio area for drinks and snacks.

.

We loved our 3 night stay. We had spa appointments which were great. We loved the ease of walking to downtown. The grounds were so relaxing, the outdoor restaurant had delicious food in a tranquil setting and the wine tasting at the bar was an added bonus. Well done!

Stayed in the main building. Noise from the downstairs bar was TERRIBLE. Lasted until after midnight!!! Called front desk THREE times and no one answered. Spoke to manager next day and he was impatient and offered to have me move rooms. Why put someone in that room to begin with! Warn ahead of time that sleep will be hard to get since people party and drink until after midnight. Same manager said that the bar is one of the most popular in the city. So the money they make from the bar is more important than the guests who pay a lot of money to stay. Both male bartenders were VERY unfriendly. NO counter space in the bathroom. Female person at front desk was dismissive about this and said that next time to reserve a room that is not in the main building. Warn people ahead of time!! Waiters in the restaurant are SLOW and were socializing instead of paying attention. Had to wait for refill of water for a very long time.