AC Hotel by Marriott Santa Rosa Sonoma Wine Country

Very kind staff! We had our small dog with us and they went above and beyond to be welcoming and kind. Thank you!

No comment necessary

Exceptional

Close to many restaurants Parking

Pleasant

It was very good experience. Very clean good hotel in the middle of the city.

Exceptional

The room was clean. The staff was friendly and willing to help

Very nice hotel. Comfortable beds and great quality pillows also. Wish there would have been parking other than valet

Extremely welcoming, very friendly and receptionist very professional and helpful. As we understand they were busy, waiting for the valet staff to get us our vehicle. However they were very friendly and would apologize for the delay.

Beautiful, convenient and clean, helpful staff, pretty quiet for being right next to the 101 Freeway and pretty much all the details are covered. The price is right as well!!

Good location with many food options around, city parking free after 18:00, nice gym and good breakfast. The hotel has a bar. They clean rooms every two days

Very nice bed :)

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Wonderful stay!

I would have loved to have a microwave to heat up my leftovers.

Marriott has been in business since 1927. You’d think they’d understand that the primary reason people book a hotel is because they need a place to sleep. If you’re looking to sleep at this AC Hotel Marriott property good luck. The noise from the freeway that penetrated into our room was ridiculous. You’d expect with 99 years of developing and operating hotels that Marriott would know how to build a hotel near a freeway that guests could actually get a peaceful nights sleep in. After the second night, I complained to the front desk about the room noise and requested a room change. I was told there were no rooms available but that the staff member would make a note and maybe something would come open after 4:00PM. No one ever got back to me about my request. I was not the only guest complaining about the freeway noise. I had another guest tell me she complained to the front desk about the noise and requested a different room. She was told by a hotel staff member that she couldn’t change rooms because she had booked her reservation through a third party. (She booked with Expedia.) Another example of how badly constructed this property is, our barn style sliding glass door on the bathroom in our room would occasionally rattle during the night from the freeway vibrations. I definitely would not recommend this property if want a good night sleep.

I was greeted by a welcoming front desk that assisted with places to go in the area whilst checking me in. I couldn't have been happier with the staff. The room I stayed in was very nice and comfortable, with a view of the courtyard. For a short weekend stay in Santa Rosa, this is an excellent choice.

Bad

My room was clean and well-stocked. However, storage and hanging spaces are limited.