Best Western Plus Scottsdale Thunderbird Suites

The staff was great also, especially the lady at the morning complimentary breakfast. Kudos to her, she was very helpful when I asked questions on the food options and even had some friendly conversation. Would recommend if looking for a weekend stay with friendly staff.

Everything was great

Service was responsive. Breakfast staff and quality were elite. Location was fantastic.

Comfortable beds, nice pool, and friendly staff. I will definitely be back next time I am in town!

Older property but very clean, staff very friendly, and pet friendly The bathroom fan is connected to the light switch which if you need the light on, that fan is continuously on and it’s loud.

We a had a great stay here at the BW Plus, room was a great size and clean! Breakfast was delicious both mornings. For my wife and myself, the bed was very firm, not really a gripe, just a heads up for other patrons.

There was no cold water. Staff said let it run, I filled the bath tub and it was still warm. Staff said that was normal for Phoenix area. I explained I am from Phoenix and haven't ever seen that before. Staff was helpful in canceling my reservation and getting a full refund.

Wonderful breakfast and breakfast staff. Wonderful front desk staff. Desk chair in our room was filthy.

Great place at a reasonable price. Love the two room suites, nice pool, free breakfast is even decent.

My key card wouldn't open my door and had to switch rooms. The toilet in that room was loose on the ground. Other than these two issues I had an absolutely fantastic stay here. The rooms are beautiful and clean with a desert theme. The way the hotel is shaped is very unique too. If I ever come back down I'll be staying here for sure.

Breakfast was excellent. Convenient to airport parking. Will stay again.

Superb

Very good value. especially for a stay in Scottsdale

The entire staff was amazing, especially the breakfast staff. They went out of their way every morning to make sure we had everything we needed. They even had fresh baked goods. The bartender was professional and welcoming. She gave a wonderful local dinner recommendation to me and my husband. All the front desk staff were professional and courteous. All staff we encountered made sure we had an excellent stay.

Great breakfast everyday!

Best place in North Scottsdale for something reasonable. Pool was good, breakfast was good, rooms comfortable and bar is great.

Brought our puppy and it was an excellent property close to everything.

Excellent, pleasant staff! Spotlessly clean rooms.

quiet and convenient

We chose this hotel because it’s just a couple of miles from my in-laws, and it worked well for our needs. The property is definitely a bit dated, but it’s clear that it’s well cared for—everything was clean and properly maintained. We stayed in a one-bedroom king suite, which felt very spacious for the three of us (and would comfortably fit four). The bedroom included a chair, which was a nice touch so we didn’t have to sit on the bed. The bed itself was very comfortable, and the dresser easily accommodated all our clothes for a five-night stay. The living room had a two-seater sofa bed (we didn’t use it as a bed, but it was comfortable for sitting), along with a large work desk and chair that made it easy to get work done. There’s also a mini fridge, microwave, and plenty of shelf space for storing food, though you can’t cook in the room. The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight. The pool is small but looks nice. We didn’t use it since it was too hot in May, but the interior-facing rooms overlook a courtyard with the pool and palm trees, which gives it a pleasant, almost resort-like feel. There’s also plenty of free parking, which is a big plus. Breakfast was excellent by hotel standards. We really appreciated the variety and the fact that the hot options changed daily—items included sausage, bacon, eggs, French toast, corned beef hash, pancakes, biscuits and gravy, along with boiled eggs, cereals, breads, bagels, muffins, juices, coffee, fruit, and more. In terms of location, Phoenix is quite spread out, but this hotel is conveniently located near Scottsdale Airport, the golf course that hosts the Waste Management Open, and the Mayo Clinic. There are also plenty of shopping and dining options nearby. As with most U.S. cities, having a rental car makes getting around much easier. The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight. Housekeeping is on request only and had to be requested the day before.