DoubleTree by Hilton Seattle Airport

I called to find out about the Shuttle service that is offered and I was told that I should just refer to the paperwork that I received when I booked the reservation. Well there was nothing on the paperwork about the Shuttle. I didn't know where to go to get it and I wasn't sure if it would end at a certain time or not and that was very disconcerting. But the people at the front desk were very nice once I got there.

Good property when I got the rental it was a misdirected parking area so just be careful

Convenient airport shuttle. Close to airport and several restaurants in vicinity

Mature property in need of updating/renovation. Unusual layout of property. Beautiful natural landscaping.

Staff was very accommodating to assign a room as we were early

Excellent stay. Beautiful property and excellent staff. Breakfast buffet was well worth the money

Great place, stayed for only one night but everyone we encountered was awesome. Room was big and bed was very comfortable

Rooms are old and smell a bit damp it seems. Otherwise okay.

A good one night stay to get to the airport with provided shuttle.

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Very nice rooms for overnight stays near airport. Shuttle every 20 minutes.

The room itself was just okay. It was clean but poorly lit. The bathtub drained slowly and there was a small amount of water leaking from the toilet tank onto the floor.

Bad: Shuttle - Passed us by twice at South Terminal as it was full. Phone indicates stops as needed at North (1) and South Terminal (3) - called and asked them to bypass North on one trip. They did not. Finally walked to North Terminal to catch shuttle, 49 minutes delay getting shuttle. Next morning, shuttle late again - arrived at 3:15 for 3:20 shuttle and was told it was late. Arrived around 3:35 (schedule indicates every 20 minutes). Rather than leaving then, we waited until 3:40 basically cancelling the 3:20 departure. We left time for security so did not put flight at risk, but losing over an hour between arrival and departure was not ideal. Overall, very disappointing shuttle operation. Room: Booked third party on Expedia and picture of room booked had two Queen beds shown (called Double Room Queen Bed - Balcony). However, for Double Tree this is only one bed. Asked to have the extra fee waived for two beds and Manager called and said he would take care of it. However, there is now a credit card charge for that fee. Bottom line: Poor shuttle and mis-representation of the room (between Expedia and doubletree) overshadowed a relatively decent hotel and room.

Check-in staff were amazing. I had an issue with my reservation and their team worked together to resolve it—even calling my room to confirm.

Staff went well above standards to provide a trouble free experience.

Good place to stay

Great property! We only stayed the one night but the rooms were big.

Good location. Clean room. Great staff

Just don’t do it. A waste of money is all it will be! The place is a rundown dump. Zero parking, and when you do find a spot not close to your room it costs $40! Wow. Our water in the bathroom didn’t work so we waited 40 min for a maintenance guy to come. After I asked what would be done for all of the inconveniences I was given the option of a breakfast coupon (we were leaving at 5am the next morning so not helpful) OR a dinner coupon (it was already 9pm) and we were trying to shower and go to bed. As I mentioned, from someone who travels often find somewhere else to go. This is priced 80% over what it should be.

Nice hotel, clean, staff was nice and helpful. Property is older so it has its quirks but it's nice. The pool and area is nice. Everything is ridiculously over priced and not that great at the restaurant. The warm cookies are nice, you can ask for more anytime.