Element by Marriott Seattle Downtown

We told them 3 people coming, requested 2 beds, got 1 bed and a sleep sofa. Towels for 2 in the bathroom, had to request more. They were brought up in a timely manner. When we opened the sofa bed, linens or pillows. Called front desk and a short time later, a plastic bag containing the linens was delivered to our room. When housekeeping came to do the room, the sofa bed was left unmade and again we had towels for 2. The cleaner was outside our room, I asked for more towels and she spoke 2 words in English, "call hmmm". The breakfast was not as good as all the other hotels we stayed in. Other than that, the property was clean, room nice. Next to a highway so there was some traffic noise and no restaurants nearby.

Bar should be opened earlier so the hast can watch World Cup games at the bar not sitting in their rooms

Staff were friendly, but the first problem we hit was a registration agent who couldn't get the system to work. No big deal, but frustrating that he and his manager worked silently to acknowledge the problem, but didn't acknowledge the problem to the guest standing there waiting for them to solve it 5 minutes later. Next, a garage security gate that wouldn't open took 10 minutes and several requests to get someone to resolve it so we could park and go to the room. There we discovered a previous guest had pilfered the silverware from the room's kitchen and it was never restocked. Staff assembled and repeated the story among themselves several times before someone finally went and grabbed some. No problem could be addressed quickly. We also found that the hotel, built with a freeway right alongside, was constructed with poor sound proofing so we hear traffic rushing 100 feet from our bed all night. At $350 for a single room night, this was just a very frustrating night for some very weary travelers.

Clean rooms and staff. Very comfortable bed too. Breakfast was a good spread too.

Was a bit out of town but not a hard walk. Very close to the Space Needle. Staff were friendly and helpful. Room was clean and loved the bathroom. Great breakfast.

A wonderful place!!! Super clean, we came there to stay for World Cup and it was great to come back to a clean and relaxing hotel!! I requested some extra towels and lotion but that wasn’t fulfilled as well as a shuttle from hotel!!! Ride to the airport was a bit uncomfortable due to the driver! Breakfast was delicious!

Everything was satisfactory. The room has all the amenities needed. The facilities are modern and well maintained. The buffet breakfast offers choices for everyone. Staff cleaning the tables are needed. Even though guests bring empty/dirty plates back, the tables need wiping and disinfecting. It’s half an hour stroll to downtown. Less if brisk walking. It was a lovely stay.

The laundry was a terrible experience. We had to download an app and preload an amount that was more than required for one wash and one dry.

Great place to stay! Staff were all awesome! Room was clean and beds were comfortable. Would definitely stay again.

Great staff

Superb

All was excellent.

Arrived at hotel after long flight to discover room booked and paid for not available, even though confirmed with hotel days before travel. Substitute offered was okay, but third person bed not made nor ready. When request for bedding made to reception, housekeeping left them outside door. They did not attempt to make the bed. The only person in room at the time was my wheelchair bound wife. For second day, housekeeping decided to roll up bedding and left it hidden under sofa bed. We asked for room to be cleaned on day two. Half-hearted attempt. Again beds unmade and floor remained dirty. One of the reception staff very helpful from arrival onwards was apparently chastised by colleagues for going beyond what she should. Location wise - great. Public areas spotless. Breakfast is great as long as you are there early enough. Not replenished in last half hour or so. Could have been a fabulous stay but sadly that was not our experience.

Breakfast is not up to the standards. They don’t have good hot breakfast options. Even the cereal selection is ok

First thing, before arriving sent a email to them about that I will need the bed and sofa-bed ready; because I will be traveling with my daughter and not with my wife. Check in pretty fast, got in the room and the sofa - bed was not ready, went to the front desk and talked with a Hispanic guy, short guy and has a long hair, I didn’t ask his name, and he told me that I DO HAVE TO SET UP THE SOFA BED, he is going to send to the room pillows, sheets, etc. Go back to my room to set up the sofabed. Open the sofabed and I think that the sofabed never have been used, a lot of food between. Went back to the front desk to ask the same Hispanic guy if they can vacuum the sofabed and he told me NO, you have to do it, I will send the vacuum to your room. I said “ OK “. I made it. Time to take a shower after arrived: NO BODY WASH in the bathroom, had to call to the lobby to request it, the same Hispanic guy answered, he sent it the Body Wash pretty fast. Summer time, 90 degrees outside and the Heat was going on, tried to switched to AC, I counld’t, only the maintenance guy can do it, another call to the lobby and the same guy answered me. The maintenance guy switched pretty fast too. My second day, after World Cup game in Seattle, time to take a shower, no SHAMPOO in the Barhroom, obviously because the housekeeping did not clean the room that day. Had to pay almost $400.00 per night due to World Cup games, but the good thing was that I learned to clean up hotel rooms.

Great location, nice room, helpful staff.

Good views and friendly staff

convenient location. Looks clean! Good breakfast! The room was clean and spacious, comfortable bed! The shampoo and body gel was empty! We pay a lot of money just for one night, because the World Cup (FIFA), we aren’t interested in that, we just went to the cruise! Unfortunately we found bugs close to the bed , I can’t say that is a bedbugs but I was stung, I had proof but the lady at the front desk just threw on the trash can and said she will call some company to take care of that issues and will contact me later. All of that upset me!

The breakfast was quite nice, with a good selection.

we had a wonderful stay at Element! it was easy to walk or bus around Seattle from the hotel, and the room was super spacious and well-kept