Hotel Marinela Sofia
About Hotel Marinela Sofia
Set а 20-minute drive from Sofia Airport, the newly redesigned Hotel Marinela Sofia features an indoor pool, 6 restaurants, 4 bars, a fitness club, and scenic city and mountain views. The unique Japanese Garden is suitable for relaxation or brain storming sessions. Each Deluxe room and Junior Suite features individually controlled air conditioning and heating systems, a flat-screen TV with cable or satellite channels, free WiFi and a modern hotel entertainment system with video and music on demand. The private bathrooms are fitted with a bath, a shower, free toiletries and a hairdryer. Bathrobes and slippers are provided as well. The modern fitness center at the Marinela Sofia includes a large indoor pool opening at 360 Health club to a sunbathing lawn and massage rooms. Yoga and spinning classes are available as well. The extensive arcade features a styling salon with facial and body care at styling salon, massage therapies, manicure and pedicure, as well as other boutiques. The 6 restaurants and 4 bars offer culinary creations from world cuisines. You can sip aromatic coffee or tea on the sun-lit terrace of Sakura Lobby bar or try our exquisite delights prepared by the Executive Chef at Ambassador Restaurant. You can enjoy fresh fish at Captain Cook or sushi at Umami, dine overlooking the city in Panorama Restaurant and top up with a fabulous night at Megami club. Street Lounge bar is the is the perfect place for personal and business meetings. The hotel has large ballroom and conference hall, 13 other meeting rooms and a remarkable room on the top floor of the Hotel Marinela, with a unique view of Sofia. James Bourchier Underground Station is 984 feet away, and the center of Sofia can be reached in a 10-minute walk. It takes a 20-minute drive to the Vitosha ski slopes and elevator stations License Number(s): BG205411096
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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Mattresses value for money .... old rooms
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Clean and comfortable! Highly recommend!
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Easy metro access to downtown Smells like cigarettes, staff is rude, air conditioning did not work, restaurants and breakfast were not good
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Nothing really. It was extremely loud there was some sort of celebration and people were hitting our door non stop, screaming and laughing.
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Everything was excellent,except the lady that was preparing eggs, omlet. She was terrible, very unpolite.
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The hotel in itself was great, with lots of great facilities and great restaurant options. the location was also ideal right next to the James Bourchier Metro Station however we found the staff attitude to the guests somewhat lacking for what we'd expect from a 5 star hotel. For the last 2 nights of our 4 night stay our rooms weren't cleaned and we weren't provided with more bottles of water, toilet paper or clean towels. We spoke to the reception about this and requested our room be cleaned and new toilet paper be provided but it was only on the 3rd time of asking after more than 24 hours that this was done. Also we found the main toilets in the lobby (which we were forced to use as no toilet paper in our room) to be in a right state one morning and they clearly hadn't been cleaned for some time. Another issue was that our air conditioning control wasn't working so the room was very hot, we had to sleep with the window open but the heater was still pushing our hot air to try and heat the room temperature up. This made for an uncomfortable nights sleep.
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Great hotel; amazing cigar room. The car park staff are very rude and cheeky. They charged us extra for 1 hour even though we were hotel guests. When we stated this, he became very hostile and did not refund. Hotel couldnt do anything either and we had to pay an extra 15 euros for no reason.
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The Hotel is well decorated, a lot of food options, The Gym is in very good condition. and we have been upgreated. The rooms mustbe better maintained. It's look like a lot of maintenance is missing. Smoking in the Lubby is very bad. one day they didn't fix the room. Just once arrived in the evening to fix the roo. 5 star hotle Should do it every evning. no clinex in the room, no weight in the room.
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Concept is amazing, helpful customer service. I have booked without breakfast, I wanted to book it when I arrived, but they wanted to charge me €20 per person, while it was €20 per room on booking. Scam.
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Extremely cold
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Pillow is terriable
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room was good size, bed comfortable, breakfast very good, polite employees, great pool Cigarette smoke everywhere, including hallways, smoke penetrating in rooms, I had to open constantly the window in the room. Will not stay again here. Reception area and the whole floor is obnoxiously smelling of cigarettes; the whole hotel and the elevators smell of cigarettes- it is a shame!!!!!!!!! This is not a bar- it is a hotel!!!!
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Housekeeping very supportive Reception The Bulgarian lady morning shift supervisor are very professional and helpful
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The garden and restaurants The staff have no training , the doorman standing outside smoking cigarette with another employee reluctantly asking if you need help with your luggage. Dirty carpet in the room, hard mattress, couch seat size pillows, lumpy blankets. There was a wedding in the banquette hall on the first floor, they played techno music till 4:30 a.m , could hear and feel the vibrations on the 16th floor.
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The hotel is something special, right out of the movies! The outside garden is a huge bonus. We found excellent food and service at the interior restaurants. -
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Location, room size. Big fruit plate on arrival by Hotel make my son very happy. Aircon controller was not working. No hair dryer! Spot on the carpet.
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Safe
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The rooms have definitely improved from last years. The male staff in the evening was incredibly rude and it just ruins the whole experience of the stay. If it is a five star hotel, I expect staff to be friendly and customer service oriented. The staff before was much better.
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so beautiful
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No good experience Huge problem with the AC Wasn’t working in the room because they control everything from the front desk Basically no temperature choices and either on or off Absolutely insane for a 4 stars hotel The hotel itself was good
