Grand Hotel Vesuvio

We had an absolutely amazing stay at the Grand Hotel Vesuvio in Sorrento. From the moment we arrived, the staff were incredible – so warm, welcoming and genuinely friendly. Nothing ever felt like too much trouble, and they really made us feel looked after throughout our stay. The hotel itself is beautiful, with fantastic views, a lovely pool and a really relaxing atmosphere. The shuttle into Sorrento was also really convenient. What stood out most for us, though, was the staff. Their kindness and hospitality made such a difference and turned a great holiday into a really memorable one. We absolutely loved our stay and would happily return. Highly recommended! We didn't want to leave

Excellent Customer Service None

Great hotel, clean, comfortable rooms and beautiful views

Amazing place in amazing location n/a

We had a wonderful stay. The service was friendly, attentive and very fast thought out our stay. The hotel pool was large and had plenty of lounge chairs and relaxing areas. I found the breakfast didn’t have much of a variety.

The reception area was spacious and welcoming, creating a great first impression. I also really liked the color scheme throughout the hotel; it was calm and relaxing. The bed sheets were not changed every day, which I found disappointing. The overall service at the hotel was quite basic.

The hotel was very nice. great location and easy access to the town. The pool area was perfect for relaxation.

The breakfast can be better

The view from the room was amazing

Perfect Hotel, Perfect location, beautiful view, would recommend it always

the breakfast could be better

Location is good view but you need a car for any trip The furniture is dated. No to improve the toilet services No tissue No slippers

there are a few things that we believe should be improved, especially considering the hotel standard: No coffee or tea facilities in the room, and not even hot water available. No complimentary bottled water in the room. No tissue box provided. A large full-size mirror in the room would be very useful for guests and families.

The location, the pool, the shuttle service, the size of the room and cleanliness

The views and the shuttle bus A little far from the center couldn’t walk in

all was great! The staff very accomodating, friendly, and the hotel views from the terrace with music everynight was great! We had a seaview room and our views were beautiful! The hotel bus ran until 11p so the 2 nights we stayed later just took a taxi. Sorrento has a great taxi line so easy to pick one up. Any questions were answered and the refferals they made were great! Honestly, the pizza by the pool was some of the best pizza we had in the area! We had dinner onw night and the food was delicious! The eggs were runny and the bacon very under cooked. All other items were great!

The bathroom was very small and the food at dinner in the restaurant was not very good. Morning buffet was pretty good.

Everything was amazing

Breakfast was good. The restaurant is quite nice with a lovely view.

Staff was great. Super helpful. Nice location. Hotel is a bit old but nice. I felt that it was not clean.