WoodSpring Suites Reno Sparks

the staff were amazing helpful polite the room and building clean the only thing that it had a kitchen but no kitchen utensils no coffee pot a good size fridge though just no mention that there won't be no cups plates silverware so the kitchen was not useful.. but I would get the the place again staff are the reason they made you feel welcomed

Place was just like we expected, Always a good time and priced fair for the 10 days we were there

The room is huge. Not 24 hours front desk.

Got in after 1 am. Quick check in..Bed was comfy. Was for sleep 😴 before a 7 hour trip back home.

Dirty, smelly did not feel safe. Checked out two days early just could stay there.

The only problem was going to check in at 3 told us to wait one hour because the room was still being clean.

Love this place never disappoints! Stay here whenever they are not fully booked! Thank you for the experience-Richard U

It was more of a contractor place. It was the noisiest place I ever ever stayed at. It didn’t have an ice machine. The staff has been trying to get an ice machine for 5 years. Two weeks prior they had floods and there was mud dryer up everywhere so I could live with that. They had signs put up not to park in the back and side the next day or be towed by 6 am. 7:30 in the morning the manager started pounding and yelling on the door across the hall to more his car or be towed and woke us up. It was bad. Then when we left they had the roll up window close so I couldn’t yell at the manager. Do not go there.

I would recommend this facility

Stay away. Dirty rooms. Food drops and spills from previous guests was on floor. Very minimum amenities . Bare Kitchenette. no coffee maker, no iron,no hairdryer in the room. No courtesy coffee at front desk. Extremely rude staff. Staff try their best to ignore you. Motel 6 might have better staying than this crappie place.

The staff and the room provided everything that I needed during my stay. The room was clean and comfortable and provided all the amenities that I needed. I was very safe and well provided for. I will definitely stay there again.

Friendly staff with a clean place to stay!

Extremely impressed with our recent stay here for the Reno Rodeo. Clean rooms. Excellent air conditioning. Phenomenal water pressure. Secure facility. Dizzy checked us in and was so helpful throughout our stay. Highly recommend.

I don’t usually like to write negative reviews. We didn’t have a great experience here, the description didn’t match the actual environment. First it never said that it was an extended stay place and there were people living there. We were given 2 bath towels and 1 wash rag for 4 people (2 queen room), they said we could get more by enrolling in a program for $2 a day. The room was missing some basic amenities such as a coffee maker, Kleenex & hand towels. The hotel also didn’t have an ice maker, they said it was due to not being able to clean it properly. Our room smelled of chemicals so bad! The place felt run down and under staffed, when we checked out the front desk was still closed even though it was during their “open hours”. During our stay we also lost power due to a fire up the hill, but we had no idea what was going on. There was no communication. We had to look it up for ourselves to see if we needed to evacuate. The temperatures were warm and we were without A/C for around 5 hours. We were also traveling through and due to the power outage, we couldn’t charge our phones and other electronic equipment. We were going to leave for another hotel but couldn’t afford it and didn’t know if we would be refunded. We were so disappointed in this hotel and don’t want other to be misled!

There are no amenities. Not even an ice machine or hair dryer. Room had a full kitchen but no plates, utensils, etc. The mattress was rock hard. Parking at night was tough. Even the elevator was dark inside and it was hard to select the floor. For $160 a night I will find another place to stay for the night.

Hotel is in a good l location and is easy to locate. Unfortunately the jotel.ia lacking maintenance and cleanliness. The Hotel had an odor to it after leaving the lobby. The room appeared to be clean on initial entry but after settling in we found boogers on the wall.innthe restroom, the bed frame was layered in hair dirt amd debris. The doors and furniture are worn and in need of paint or replacement. I personally think a stay at motel 8 would have been better if not equal to the quality of stay and at $40 less per night. Disappointed...

Noisy

Nice place, but no kleenex or paper towels in kitchen

Room was clean

The rooms are clean and quiet, and the staff is always really great