Members-only rates
4.8 / 5 Excellent

Pier House

Pier House
Pier House – St. Austell
Pier House – St. Austell
Check in 3:00 PM
Check out 10:30 AM

About Pier House

Overlooking Charlestown Harbor, Pier House offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant. The rooms at Pier House feature tea and coffee facilities and a modern private bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free WiFi is also accessible. The Pier House Restaurant serves a modern British menu, featuring locally caught fish and fresh seafood. The bar offers real ales, and the adjoining Harborside Inn serves traditional pub meals on the ample terrace. Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.

Amenities

  • On-site parking
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Pet friendly
  • Family friendly
  • Smoke-free property

Reviews

4.8 / 5
Excellent 398 reviews
  • Engine customer Jun 2026

    It's a beautiful place. Lovely staff, lovely and clean. Good good. Happy staff. Breakfast was amazing. The fact we had to leave..

  • Engine customer May 2026

    Location is just so lovely. Outlook from the pier house is amazing and all staff are more than happy to help. Minor issue was the coffee machine not working in our room and no replacement available. But with that we was offered free coffee at the bar

  • Engine customer May 2026

    Nothing

  • Engine customer May 2026

    There was one, maybe 20 step staircase from the pub/entryway to the rooms and a few steps within the guest floor halls. But there were railings to make it manageable.

  • Engine customer Feb 2026

    Excellent location, friendly staff at check in showing you around each well furnished room to a very high standard, brilliant food for an evening meal with a great variety, good portion size well priced alongside brilliant local beers from St Austell brewery and then finishing off with a top notch breakfast offering, very much so recommended to anyone!!

  • Engine customer Feb 2026

    The location and the room were both lovely Our room wasn’t cleaned on the Saturday

  • Engine customer Oct 2025

    breakfast was the best, really good value and excellent choice. we both had the cooker breakfast which was excellent

  • Engine customer Sep 2025

    The staff was absolutely amazing!! They all went above and beyond to make our stay exceptional. The hotel was updated and in excellent condition but it is the staff that makes this property so exceptional. I cannot praise them enough! Nothing

  • Engine customer Sep 2025

    Long wait for food!

  • Engine customer Aug 2025

    It was too hot in the room

  • Engine customer Aug 2025

    My wife and I love the pier house hotel, charlestown and cornwall completely.

  • Engine customer Aug 2025

    The room was a bit dark.

  • Engine customer Jun 2025

    Lovely, comfortable, location, very inviting. Can’t think of a thing.

  • Engine customer May 2025

    Exceptional

  • Engine customer May 2025

    Exceptional

  • Engine customer Apr 2025

    Good

  • Engine customer Apr 2025

    Great location, lovely pub and staff was amazing Not much that can think of

  • Engine customer Apr 2025

    Superb

  • Engine customer Apr 2025

    The location is excellent and there are five or six restaurants or pubs within a 2 minute walk. A decent number of small shops to browse around There is a small beach in Charlestown, plus more within a (hilly) walk along the coastal path. The hotel staff were all very helpful and friendly. Hotel and room all very clean, the room was newly refurbished and the bathroom was excellent. When we arrived they warned us that the "small double" rooms are quite snug for two people for a longer stay. This is partly because the beds are hemmed in against the wall with another wall at the foot of the bed, so you have to clamber on and off one side. We did find the room to be too small for comfort. Older people would have real problems climbing on and off the bed. If we returned we would book a full size room despite the extra cost. Also our room was only cleaned 2 days out of 4, so we had to go hunting for toilet roll.

  • Engine customer Apr 2025

    Beautiful location, excellent decor, splendid staff The bed was too soft

Frequently asked questions about Pier House

Does Pier House have free Wi-Fi?
Yes, Pier House offers free Wi-Fi for all guests.
Does Pier House offer parking?
Yes, paid self-parking is available on-site at Pier House.
Does Pier House have meeting spaces, conference centers, or conference rooms?
Pier House does not list dedicated meeting or conference facilities. For business event venues in St. Austell, see business hotels in St. Austell.
Does Pier House have a fitness center?
Pier House does not list an on-site fitness center. Some properties partner with nearby gyms — check directly with the hotel.
Where is Pier House located, and how walkable is the area?
Pier House is located at Harbour Front, Charlestown, St. Austell, PL25 3NJ. With a Walk Score of 10, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

Why no public rates?

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