TRIBE Strasbourg Centre Gare

Great location, spotless clean, great staff, good breakfast, just across from public transport and also train station. No frige in the room.

Proximity to the train station was great. The staff were friendly and very helpful. The bedding and pillows were terrible. Hard bed, squishy and flat pillows. The bathroom light shined on the bed when turned on at night. VERY expensive for the equivalent of a 2 star motel room. Because it was Christmas market time, the room was $500 + a night for a shitty room I normally wouldn’t pay more than $150 for something this bad. And there was construction fencing around the front entrance

The hotel is not fantastic, it is basic, so do not expect too much. However, the location is fantastic as it is opposite the train station and 10 mins to the old town.

The only thing I truly liked about the hotel was the location, which was across the street from the train station. The hotel staff were pretty nice too. They left a bag of cookies for you upon arrival, which was nice and left a large bottle of water, which I would refill each evening downstairs. The breakfast buffet had good variety, but the staff wasn't very attentive, and they seemed to talk to each other more than they were paying attention to what foods needed replenishing. The room looked like it had been refurbished quite a long time ago. The toilet was cracked. The towels were pretty old and tired and so was the bathrobe. The room needed to be repainted and the bathroom door jam was chipped. There were no complimentary toiletries, which is odd for the price we were paying.

The staff was in general kind and helpful We did book a family room indicated durong our booking as:"Two Adjacents Double Rooms" This quadruple room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds". During the check in the receptionist told us that they don't have such room, instead they gave us 2 double room in front of each other. Both room where quite small and equipped with old and used furniture ( the bad room tap where also old and difficult to turn on ). This Hotel shows 4 stars but should rather value with 2 stars maximum.

Location

The location is great - being close to the central station has its perks, and we could easily walk to our hotel from the city center. There were several easy train connections. The hostel looks quite old - given that it is a Mercure hotel, I expected it to be a bit more fancy and well taken care of. The hotel felt like it did not age well.

Competent and friendly staff. Good location next to the train station. No USB plug in the bedroom. Price too high

1. Poor service in breakfast area - items frequently not refilled. 2. AC thermostat model did not seem to work. Cold air came out, but I couldn't set the temperature.

Amazing location, friendly staff, comfortable rooms. Needs renovation. Rooms are starting to show their age from the 90s.

Location

Great location right beside the station, and tram stops. Friendly, helpful staff. Good breakfast. Rooms were small and could do with an update.

Poor

Very close to train station

Location Paper cups for coffee table and toilette….. I assume a 4 star hotel deserves some proper cups….

The location is very good, especially if coming by train! Lots of bus and tram connections to get too. The rooms feel slightly outdated for a 4 star hotel.

Breakfast and location The room was old and ugly

Location Old, dated, broken

Good

Nice staff. I had to changed room and they made it happen very quickly ! Infrastructure is old. They have a smoking floor which smells. As a non-smoker this was a no-go.