Best Western Silicon Valley Inn

My first time stay here with my 8 years old daughter and the wife we all like it and plan to come back in the future. Its clean, near freeway the breakfast area is clean and spacious.

good

Made the reservation online and when we got there we had to wait almost an hour to check in, Something was wrong with the system. No amenities at all, called so they could bring some and waited more than an hour before I called again, the lady that answered told me that they delivered them to the wrong room number and ask me to go down there to get them which was kind of upsetting since I had been waiting and ready to get in the shower, waited 20 more min and called again to find out they had left the amenities by the door but didn’t take the time to knock to let me know they were there. Not sure if I’ll be coming back

Yes

Truck parking N/A

Good

Not good. AC barely working. Toilet clogged up. No elevators.

I was pleasantly surprised. Room was big, clean, nice big, tv, desk, tons of plugs, big mirrors, iron, and it smelled so nice. Toiletries were good and seemed tamper proof. Not any hall noise, close to fast food, gas stations, sit down places, the freeway. Breakfast was good, tables were clean, and the employees were all smiling and friendly. Close to Levi Stadium, Great America Amusement Park the Great Mall, Top Golf, Whole Food, In-N-Out…

Easy access

Very poor

Hotel is nice and clean, staff friendly. Room was on the smaller side, which I did not expect, but it was ok. I would also add that the minibar was making a strong noise, so sleeping was a bit disturbed by this. Parking is ok, enough parking spaces and parking places wide-enough. I spent just one night there, so I could not comment on more, but overall if happy with the price they charge, it is a decent choice in Sunnyvale. Breakfast was not that great, only a choice of food. Also the location is not the greatest, it is close to a very busy road and if you are not lucky to get a quiet room, you will hear a lot of noise during the night.

The person working the lobby desk on Friday, June 5th, around noon, was not friendly at all—he seemed angry. He refused to give me the room early, even though the entire hotel was empty; he just wouldn't do it. He was really angry—who knows why. Don't stay here; you'll have a terrible time.

The room was clean and the bed was comfortable . The breakfast was not too bad. I did not like feeling or being treated like a criminal by the front desk clerk. I also did not get the room that I wanted because she second clerk lied to me. I was very displeased with the customer service that I received from the first front desk clerk.

Rooms are clean and well maintained. Breakfast was good. Staff is nice

I enjoy how nice the staff is. I had issues with my key and they walked me back to make sure it worked. The breakfast is good and easy to access.

Very good

Nothing Room is old, furniture old, bathroom old, basically there is nothing that I liked

Traffic noise.

Good size room. Comfy bed and good shower. Breakfast was tasty Traffic noise.

Very good