Courtyard by Marriott Toledo West

The staff member at the front desk was incredibly rude and unhelpful. It was clean but my shower was broken.

The staff was very friendly and helpful. We enjoyed sitting outside by the fire pits!

This property met all expectations. Good location, clean room, nice staff. Bed was so comfortable. Great for our brief stay.

My stay here was great. Staff was helpful and swift, the pool was refreshing (smelled very strong of chlorine though). My only complaint would be no continental breakfast.

The pool area left a lot to be desired. Lack of towels stored there as well. This is the only negative.

Receptionist was professional . Clean and spacious room.

I have stayed here three different times while traveling. This hotel is top notch!

Did NOT clean my room left it trash had to empty my own Trash and get fresh linen and towels and wash clothes along with getting new trash bags very dissatisfied

We had a lot of problems with the keys working and had to keep getting them replaced. Our room was not cleaned one day. We had problems getting confirmations for our stay. But the staff was very nice and helpful.

The walkway to our room had trash and we were there from five Friday to Thursday, and it was never vacuumed! I had to go down and request towels four times during that day! When I asked for maintenance, I received some attitude! I will not recommend this Marriott to anyone!

Cleanliness I like, didn’t have breakfast in morning I disliked.

great hotel, close to University of Toledo.

we checked in on June 9 and given keys that didn't work went back 2nd set didn't work master keys didn't work so given a different room. The room was ONLY cleaned 1 in a week we had to constantly ask for towels and toilet paper.Then to top it off the last night there on Monday the 15 at midnight we had a call from the front desk to bring down a credit card I prepaid on March3 for the room and when we checked in on the 9 they ran a credit card for incidentals really to call at MIDNIGHT this was after being at the front desk at 4pm as keys didn't work again I will not go back

They charged my credit card twice for one nights stay. They immediately refunded it when I found the error, but always check your statement. This was more than just a hold. It went through as two separate charges.

Exceptional

No luggage carts on arrival

Superb

Close to Tolido hospital. Bed had hair on it, an empty booze bottle was under the bed. We booked 4 guests and were supplied 2 towels. It was $150 a night and didn't include breakfast. I'm 6 foot 1 and my feet hung off the end of the bed.

I had a very nice and comfortable room. The location was perfect for amenities close by such as restaurants and shopping. It was very convenient for accessing the freeway too.

Exceptional