Residence Inn by Marriott Toledo West

The staff was great. Very friendly and helpful. The room was clean and spacious. Complimentary breakfast was good.

Hot breakfast was great and that staff perfect and friendly. Front desk people more than accommodating. Maintenance man wonderful and made best friends with my German Shepherd!!

Problems with the WiFi and tv reception

Friendly staff. Allows dogs!

Exceptional

The breakfast was limited to a small selection.

They required a $100 deposit that should have been mentioned during the booking process. I don't mind placing a deposit, but if you go through the entire booking process and charge someone's card that charge should have already been mentioned. This hotel didn't say a word about it until you were on site and trying to check in. Better communication would be appreciated.

They don’t have a verity of breakfast it is the same thing it is ok but could have better breakfast.

Breakfast was the worst I have had in several years of travel. No 24/7 coffee and items missing or not availabe.

Good

Ac controls wouldn't work. You couldn't turn it up or down but it came on.

Everything Ac controls wouldn't work. You couldn't turn it up or down but it came on.

Great stay. Big grounds and hotel restaurant was amazing

Good

Everything was great except the room and bathroom was not as clean as I expected.

We stayed here when my brother was in the hospital nearby and it was a perfect place to stay, with the small kitchen. We bought groceries and saved money by not eating out. Property was newer, very clean and well-maintained. Nice amenities such as breakfast in the lobby, nice pool and outdoor area to hang out. Highly recommend this place!

Bad

Very good

The room was clean and in order when we checked in. The staff was extremely helpful throughout our stay, and though I didn't get much at the breakfast bar there was a good variety to choose from.

Getting charged twice. Hassle at front desk. Paid to booking. com two weeks prior and hotel wanted to charge again. They said it happens all the time . Better coordination needed.