Pointes North Beachfront Hotel – 2 Person Spa Tub Studios

Flies everywhere. Window air conditioner built into the wall that kicks on and off all night. Towels were the worst of any hotel I’ve ever been to. Overall, gross. The view is it.

Location is great even it is remoted from downtown. Facility is older but clean. The breakfast is nothing special and you may look for alternatives. It is overpriced because of the location. The hotel itself is for me ok.

Just an ok hotel. Would have liked a better and healthier free breakfast options. Water bottles would be a nice add orange juice. Didn’t like that there was one ice machine for the entire complex. Had to go up and down 3 flights of stairs any time I wanted ice. Room had some bugs and spiders I had to take care of.

Exceptional

Superb

Very clean rooms, beautiful view, and walking distance to a couple restaurants, bars, and some local activities. Private beach area had plenty of chairs and was relaxing. No daily room service for cleaning and fresh linens, but could request for fresh items from the front desk. Staff only does room service every 3 days.

It was a nice Quiet Place to sit relax and enjoy the beautiful view from the balcony and at the beach

Good

Beautiful view on balcony. No Elevator

The location was perfect. Awesome view of the bay! Our concrete balcony had two cracks in it and was very sloped so we hardly used it. Especially on the 3rd floor. Our coffeemaker was full of mold. Floors were very dirty. Bedshirt had stains all over it. Bathroom smelled like sewer. We were very disappointed with the quality of oyr room.

Needs lots of TLC

The view of the bay is perfect, staff was friendly and we enjoyed ourselves.

Waterfront and nice beach chairs For the price give us a couple of bottles waters and 2 luggage racks so we don’t have to put our bags on the floor.

The view The room was dirty found hair In the bed and there was some in the bath tub. We ended up wiping down everything with disinfectant wipes

Exceptional

Room was clean, staff was welcoming, enjoyed our time in the water, on the beach and balcony.

The rooms are very old and outdated. The walkways were a little unkept. The pool, beach, and outside is very nice. Breakfast was to be served at 7 but the office was still closed at 7:10 when we checked.

Staff was very helpful and nice. Location was super beautiful and close enough to drive to downtown TC. We liked our room, but we spent most of our time on the beach. More towels and toilet paper.

Location, pool, lake access Air conditioning unit was loud and the hotel should upgrade

I have never stayed at this property before and chose it because of the location and positive reviews. We paid just about $400 a night and at the very least expected a clean room. Unfortunately, we couldn’t even get that. The floors were filthy…not swept, dried and crusty spots all over, and a film of dirt/sticky covered every inch. Dust covered the lamps, tile in the bathroom was cracked and coming up from the floor, the mini fridge had never been cleaned, baseboards were dirty with dust, hair, crumbs. Walking barefoot was not an option. We requested the room cleaned again, but all that was done was a mopping with a swiffer…not going to cut it. Towels for the pool/beach are not provided. Room cleaning during your stay is also not provided. We did request bath towels and a linen change…but we had to change the sheets ourselves. The pool was filled with sand and the tables around the pool had bird poop and food on them. The place has not been updated in at least 30 years. I understand it’s Traverse City and you’re on the beach so things aren’t luxury, but this was pathetic. So overpriced (every hotel is) but we’ve stayed at other properties that weren’t amazing but not this bad either and they provided room cleanings every other day and towels for the beach. Not sure where all the positive reviews came from because this was not it.