DoubleTree by Hilton Hotel Vancouver

The entire hotel is not just under a minor renovation it is a full renovation with black mold exposed. The entire lounge area is unusable. The hot tub not working, elevator not working. Trash cans everywhere. This hotel should not be operating and it certainly should not be charging what it is under these conditions. HORRIBLE conditions!!

Hotel under construction and in complete disarray. Just crazy this wasn't listed anywhere and there was dust and loud noises. We would have stayed elsewhere. Elevator out of service. Staff tells me it's been two years under construction and no elevator. Just astounding this wasn't disclosed prior to travel. These photos are highly inaccurate.

Breakfast was not great IKEA Breakfast is better then what they were serving the room & bathroom were dirty it felt like we stayed at a motel 6 and the walls are paper thin doubletree should be ashamed to call this a Hilton.

Disappointed the hot tub was closed and we weren’t told about it before our stay

Sounded like a clan of monkeys on meth running around above our room. Paper thin walls. Obvious remodel due to visible mildew and mold. Breakfast not included in room fee. Staff indifference to comments. Would definitely skip this hotel. Only booked it because looked for a room that would sleep 6. Do yourself a favor and book elsewhere.

Awesome front desk man Jacob and the too was clean and quiet. I wish we could’ve gone swimming in the awesome looking pool but we ran out of time!

Remodeled rooms are great. The elevator was out of order. Spouse walks with a cane. Very difficult. Elevator issue has been ongoing at this location for several years. Also Non Lobby entrance lock (card reader) disabled so open to anyone that wanted in. NOT GOOD. Stairwell near outside entrance smelled of very thick Marijuana odor!

Listed as “pet friendly” but only accepts dogs. Acted like it was crazy to expect a hotel to allow cats. Could not check in, could not find another place on such short notice and ended up sleeping in a closet with my cat.

The sink was outside the bathroom, but not bad. The hotel is under construction, The elevator was out of service, so going up and down stairs was a bit hard with luggage. The parking lot was full due to construction equipment. So it made it a bit complex to stay there and wasn’t communicated

Very nice

Helpful staff.

The hotel was under construction, and all the amenities were not available. The rooms seemed unfinished.

Breakfast was great, the attendant was super polite and attentive. Stay was very comfortable, shower had great water pressure. AC unit was pretty loud and there was still some trash from the previous guest in my room when I arrived.

At the time I visited the staff was great but were dealing with a whole hotel renovation. If I had known about the mess (kitchen and bar were horrible due to construction) and we were even missing a set of curtains in our room.

They said they were under renovation but talking to people nothing had been done in months.

Convenient

Very spacious and modern rooms. The lobby and kitchen were being remodeled while we were there and elevator is very old and tiny is the reason for only 4 stars.

Only stayed for a layover, it was clean and affordable

Exceptional

Parking was terrible, there was screws and material everywhere due to construction, the hallways and common areas are ran down. Hot tub jets were out of order. The room was decent and clean.