Hotel Concordia

Location

It was perfect location to all the things we wanted to do. The staff was wonderful and helpful. It was easy checking in and checking out. They held our bags for us and a secure place and we felt very at home

From top to bottom, from the staff to the location, everything about the Hotel Concordia was magnificent and exceeded our expectations. The hotel is beautiful as are the rooms. The staff was professional, friendly and extremely helpful. Would highly recommend this hotel to everyone! Nothin!

Excellent location, very nice staff. Hotel is small but needs an update. Room smelled musty, carpet old, spacious but worn, bathroom also needed an update.

The front desk staff could not have been more helpful. The location is excellent. The street noise was very loud late into the night and early morning. It was hard to get good sleep.

Great location Old, room are not up to date, too noisy with bar below, breakfast is average.

The property was centrally located , very clean and stylish Nil

• Breakfast was above average • The older gentleman working in the dining area was exceptionally kind and courteous (a highlight of the stay) The bathroom had a serious plumbing issue that caused several inches of flooding, with water coming from behind the bidet and toilet (not the shower), which I documented with photos and video. I reported this, along with a video, in the morning and was clearly told our room would be changed and our luggage moved while we were out. When we returned, nothing had been done and the afternoon staff had no awareness of the situation. Instead of trying to understand the issue, they immediately suggested the water was coming from the shower during use. The room change only happened after significant follow-up at the front desk. It was presented as a “superior” room, which we had not requested, and it was essentially the same room with minimal differences. Luggage handling was also poorly managed—my son offered twice to retrieve it himself but was not allowed; a staff member said he would bring it but did not, and housekeeping ultimately helped instead. The property overall felt dated and musty. Other hotels we stayed at during this trip offered basic welcome amenities such as bottle of wine, water, and small refreshments; here, we only received a welcome letter directing us to contact management if needed, which did not reflect our actual experience when we reported the issue. Given the severity of the problem and how it was handled, I was surprised there was no effort to acknowledge or offset the experience—for example, breakfast was still fully charged at checkout

The staff were very friendly and helpful, but the interior was a huge disappointment The entire hotel needs a full refurbishment, everything is out of date and looks like the 1970s, so tired. But it was at least clean. My room was on the back facade directly above a restaurant that was loud with outdoor diners and food smells in the tight allyway until late.

The backside of the hotel is on St. Marks square. The frontside of the hotel (entrance) is not on the square but is within a few hundred feet of an ally way that leads to the square. The square provides access to St. Marks Basilica, Doge's Palace, and the bell tower. The hotel is old world glamor and has a very warm, cozy feel, and rich feel. The rooms were ornate with chandelier light fixtures and furnishings that were fitting of Venice. Daily breakfast was very good (purchased with room reservation). The staff were very welcoming and helpful throughout our stay. It's a 5-to-10-minute walk to the upscale shopping area, restaurants, cafe's, etc. Because the hotel is on the square, it is in a noisy location. At night, there are cafes and shops open late in the ally at the front of the hotel, and in the square behind the hotel there are tourists in the square. I needed to use ear plugs to get to sleep. Additionally, I reserved a queen or double bed and was given a room with two twin beds pushed together. While the beds were overall quite comfortable, if I wanted to stretch out in the bed I had to deal with a crack between the two mattresses/beds. If the hotel does not have queen beds, they should not provide it as a room option.

Location to San Marco square Nothing

Absolutely beautiful, clean, comfortable and with a friendly staff. NIHIL

Location was awesome, staff were nice too! The little stairs in the entrance were intimidating , but help with the luggages made the fear disappear. Would choose the hotel again! The beds were a bit harder for us, could have more pillow choices, but very nice overall.

Location staff and hotel. We were 30seconds from being on piazza san marco. Staff was attentive and nice. Had massage from Rico while there. There was daily housekeeping and turndown service whats not to like!

We enjoyed our whole stay.The staff was extremely friendly.The breakfast was wonderful; even had mimosas.Wonderful view from breakfast room. Large room. It was a little noisy on our side of the hotel at night until everything closed down. It got loud in the early morning while stores and restaurants were opening.

Location Bed was too hard!!!!!

Nothing

Toilet was constantly running. When I told the front staff, they said I pushed the wall button too hard. Needless to say it ran for next 2 days- I just shut the bathroom door.

The location was so convenient and easy to find. Close to so many points of interest

it's all about the location. great spot to be when visiting for a few days. Staff is extremely helpful and friendly. can be a bit noisy, however given the location this may be expected. no international tv stations, may be important to some yet not for all. many mosquitoes in the room.