Washington Hilton

Excellent hotel overall!

Staff in the cafe could be more friendly.

Staff at the Washington Hilton were top notch! Very accommodating and helpful. Will definitely come back.

I booked two rooms, one was fine, the other had make up on sheets and towels, rug had french fries under bed area and not vacuumed. We arrived late and didn't mention until late the next day. Hotel only offered me a cert for coffee or drink. Hotel has trash left around from other guests.

A great staff, very helpful

Bathroom sink faucet water pressure was terrible, can barely wash. Shower pressure was marginally better. Bathroom in the lobby was also in the similar situation.

Loved everything about it and the late 1pm check out!!! Somebody broke into my car where cameras wasn’t viable

Good

Great Hilton hotel

Clean room , comfortable with good facilities. Eating facilities were excellent and food provided very good. All the staff were friendly and helpfull. All in all great place and I would return Car Parking was important to me but there were no details on where it was and I had to park in the concourse and find out. Whilst details were provided during check-in it generated lots of stress $25 use or lose benefit was advised but it was unclear how it worked $200 deposit was taken but as its a daily allowance putting breakfast and dinner on the room triggered a card rejection and my bank advise suspicious activity . again this caused me issues Making the process of getting on the internet should be simple and not have to go through extensive screens and taking ages

The pool and staff No min fridge in the rooms

Passable

The hotel staff was excellent. Friendly and quick to help when asked. My only issue is with the restaurants and bar. The bar told us on Friday that they'd open at 3:00, then said 4:00. Only after I and several other guests complained did they open the bar. Once there, I tried to order a "Match Day" drink special, only to be told that it wasn't available despite it being an actual match day and the drink being prominently promoted on at least two large placards. In both of the restaurants and the bar, the service was very, very slow. 20ish minutes to take our order, and 45 minutes to get our food. In talking with my family about it, we felt that both the drink issue and the slowness of service were due to poor training. Again, however, the staff of the hotel proper were awesome. From the check-in/check-out folks to the concierge, bell captains, security staff, and cleaning team, all were great.

We stayed here when we went to the UFC Freedom 250. The property was clean, the food in the restaurants was great. I have no complaints at all!!

Only thing needed was maybe a mini fridge

All of it. Everything all good

Exceptional

Location was well kept and clean -Ice machines didn’t work on floors 1-4, after traveling to 4 floors I had to go downstairs to get ice from the store -limited parking with no real solution besides leaving your car in a garage that’s 10-15 minutes away and they close around 12 so I spent an additional 35-40 minutes finding a park on the street

Hotel was clean -ice machine wasn’t working but was able to get ice in another floor.

Those who helped us were very helpful. It seemed like others didnt want to work. They had attitudes. I've never been to a hilton or any hotel where I have to request a refrigerator. We requested one and got it the next day of our stay.