InTown Suites Extended Stay Houston TX - Webster/NASA

Wrong room type the pull out bed was disgusting and no one could have slept on it - so the i call to tell the front office the problem and after driving 15 hours and exhausted, Had to argue with this guy about needing a place to sleep in the room i paid for as the pull out was unusable - The disgusting pull out bed ,THE SMELL IN THE ROOM,THE attitude of Brian at front desk, and total lack of acknowledgement from ANY of management to correct the problem, OR AT LEAST ACKNOWLEDGE THE PROBLEM, AND apologize for at least the inconvenience TO MYSELF , and attitude of the staff, Brian at front desk- TO this day No one has even tried to contact me - i work in Hospitality and everything here has been, " How Not to Treat Your Guest" I should have filmed the entire experience and shown it to my Manager New Hires ! JUST WOW !!!

Somewhat quiet, safe. Resurfacing my door over the course of a few days, loud, paint and debris was pushed into room. Facility lost power for several hours one day. No seal on bottom of outer door so sound, debris, bugs, was able to come inside.

Yes, I only stayed for a day and I was kicked out on false allegations. I have proof of it and I was not refunded and I am not sure what to do about it because that’s a lot of money for a single mom with limited income and I had to get another weekly room without getting refunded at a different facility without getting a refund

👍

Clean rooms

Yes

H

I believe JATA Crown Hotel is the best Hotel in Tirana after experienced super clean and full of amenities room, the staff is awesome and professional, the restaurant has great menu, the owner and his family treats us with amazing hospitality! My son and I recommend JATA Crown Hotel!!

DRUGS AND PROSTITUTE VALLEY

I would stay again

Property is clean, staff here is excellent. Especially Laura shes fantastic

Rooms are clean, staff is nice. They have very odd office hours.

The room was clean upon arrival, and the staff were friendly and welcoming which I sincerely appreciated. My only concern was the air circulation in the room, which was very poor and made it feel damp and stuffy throughout the day and night, despite my efforts to adjust it. Overall, I was pleased with the cleanliness and the excellent service from the staff.

We love the room, but I wish it didn’t have carpet

Comfortable and safe and customer service N/a

No

My car was broken in to while parked on property

Roaches in the bed and on the wall. We asked for a refund the very first day and was told no.

It’s okay the staff isn’t friendly and the noise is bad

Near many restaurants. Front desk is not friendly. I had roaches in my room. I stayed a week. They charged me $76 for cleaning my room ( usually on Thursday they said) but no one ever did that. The place is filled with marijuana smokers, pit bull dogs ( they said no pets) It seems unsafe and your belongings in you car are not safe. Police and ambulance sirens everyday because it’s close to a hospital.