Holiday Inn Express Wisconsin Dells by IHG

Breakfast was well done , staff very helpful and close to outlet mall

Friendly stuff clean rooms very nice atmosphere .

Room was clean, didn’t get to use the pool or eat breakfast. The only strange thing was that the sink was outside of the bathroom. Otherwise it was just a nice, clean, comfortable room.

We stayed at this hotel for 3 nights with 2 kids, but I would not stay here again. There was not a single working ice machine (one on each floor and they were all broken). There were malfunctioning fire alarms that initially went off 3 times while we were at the pool on our first day. Then they went off 5 times in one night. My kids were terrified. Our door also stuck badly and made an awful noise when opened and closed. The shower made a loud ringing noise when turned on. Something I did not realize when I booked (and was not depicted in photos) is that the sink and counter are not inside the bathroom. They are out in the main part of the hotel room. This is such a downside when traveling with kids. The breakfast was satisfactory. The pools and waterslides were great for the kids (the only positive).

The outdoor pool was clean and maintained. The indoor pool needs some cleanup, at least cleaned every night from the littles and possible floating dirt and things. Overall, the pools were fine. We liked that they had 4 pools for the kids to choose from and play. They also have a hot tub for the adults if needed. This year we were assigned to the second floor. Unfortunately, we had very noisy neighbors above check in. The floor between floors is not insulated; you will hear bumping and thumping. It is not very relaxing if you come for a (woo saaah) moment. The room was not clean, such as in the tub and sink. I cleaned the sink, counter, bathroom floor, and tub with the products I brought. There was a stain on the carpet. Last year's stay it was a stain by one of the beds. So I used Microban on the carpet and comforters. I had to get a new comforter because mine had a stain. Staff came and brought a new one. I used Clorox antibacterial wipes on the handles, light switches, headboard, and remote. 2/3 nights the fire alarm went off in the middle of early morning 12-2 am due to steam from the pool, was what we were told. So this family will not be booking with them anymore. We will pay extra for a resort or premium hotel. I think it will be worth it for peace of mind and a RELAXING stay. We only take 1 vacation a year, and this was terrible for us.

The location Ice machine not working on my floor 3, elevator quit working, ant the fire alarms went off off 4 times during the night, also the rusty handle to go to outside pool.

Breakfast was pretty good. All the staff are friendly and helpful. Rooms are always clean and stocked. Pools are so fun. Perfect for adults in the big pool and little ones with their super shallow kids pool. The hotel is in a great location. Across from the Outlets and only a few minutes from downtown and all the attractions. Definitely worth it! The turkey sausage at breakfast was kind of dry and a weird flavor.

The property was clean. On one of our nights at 1:00 in the morning the fire alarm went off(false alarm) but scared a lot of people. Also pool area ran out of towels and front desk was told and it took almost 2 hours for more clean towels to be brought it. Also 2 of the 3 ice machines were out of order and the 3rd one never had ice in it.Maybe work on getting them fixed.

Very good

The staff was very friendly and helpful. The breakfast was nice and had some variety of food. I liked the fact that they had both soft and firm pillows. I LOVED the hot tub. The rooms were clean. We had a chair and foot rest in the room as well. The hotel offers a shuttle to downtown so you don't have to drive and pay for parking. I did have some issues. I thought the beds were a bit hard for me. The bed in the room was a challenge for my mom to get into due to a hip and knee issues. I suggest if you are traveling with someone with similar issues to bring a small one step ladder to help them get in their bed. The toilet in the room was also a bit lower than we are used to but they did have a handicap bar close enoug to help with getting up.

The pool facilities were great for little ones. Lots to do! Great location. Staff was friendly.

We had a hard time getting ice from your dispensaries. Other than that everything was great

Bed was uncomfy but rooms were nice, big and clean. The pool was very chlorinated a little to much but was lots of fun still and kids enjoyed it. Breakfast was good as well with a good variety

Room was old you could hear so much noise from upstairs

I loved everything about it The mattress toppers had stains

The property was good and clean. The fire alarms went off 3 times in the middle of the night on the second night of our stay. We got a text saying everything was ok and the steam from the pool caused it. They should get that figured out as it is not a brand new hotel or pool. Very frustrating for my son and I to be woken up out of our sleep for “nothing”.

Passable

Located on the frontage road off the main strip. The hallway to the elevator is very tight and a little difficult to maneuver on first floor Indoor pool room was kind of dark and stuffy warm

Breakfast was great! Rooms were very clean

A great place to stay. Mattresses could be a little more softer.