Lovely Hotel

Room don’t air conditioning

A little out of the way

The room had no windows and it was on the ground floor, right in front of the reception desk. The first night it was hard to fall asleep, because almost all the night the receptionist was talking with someone on the phone, so if you have a light sleep, it's not the place for you. The bed was very uncomfortable.

Okay, let me get this over with quickly. For what it's worth, the staff was actually accomodating. They offered a different room than the one we ordered, and allowed us to choose which one was more comfortable. They allowed some wiggle room with strict establishment policies, and that genuinely made our stay better. But this was perhaps the only positive thing about today and it was far outweighed by the negatives. Right from the get go we were asked whether we were in the right state of mind. Now, to clarify for the people already dumbfounded by a service worker starting a conversation with a guest/client with such a question, the point was to ask whether I or my partner were under the effects of drugs or alcohol. To say that the phrasing and tone could have been better would be to disrespect almost every other service field employee who, not surprisingly, were able to come to the very easy conclusion that this is not how you talk to customers. We were warned not to make noise (there is a reason I'm pointing this out here) and were soon shown to our room. The problems started when I got up from the bed to turn the lights on and, may god forgive me for this grave sin, slipped on the health-code-violation floor and fell. Apparently, the other guests strongly disliked the fact that I dared obey the laws of physics and made some noise, though, to be fair to the other party, the noise was very loud. The staff came to my room, and very aggressively, ignoring everything I was saying, asked me to keep it down. Apparently I should have drunk less (?) or been more careful (thanks mom). I gave up. Harder than convincing a smart person, is convincing a stupid person. Sure, will walk like I'm on ice, no problem. I tried cooling things down between me and the staff worker but the passive aggressiveness could be heard louder than even the loudest noise a raver could make in their hotel. Me and my partner continued with our night, and, once done, my partner decided to go back to her place. This is where the interesting part starts. Immediately after leaving the room, the previous girl from staff and her colleague approached us and notified that they were disturbed by all the noise coming from our room. The noise was something not present in Armenia since the USSR - sex.

The bathroom condition was not ok. During the shower floor was full of water. Wifi is not working at all, room was on the 2nd floor, next to the kitchen.

The receptionist was very friendly and welcoming. The hotel was quiet with an excellent location. You can easily use the kitchen. The room and bathroom were clean. Overall, we had a comfortable, peaceful, safe, and pleasant stay

Maybe it's worth as much as you pay. of course I have to say that on the last day our water was cold and not hot anymore and the toilet hose was broken from start to finish and I had taken two single beds in case they gave me a double bed which upset me it is far from Republic Square and not very close

Bed is very uncomfortable, spirals in mattress is hard and hurt your back Everything

Exceptional

Exceptional

It was affordable and it had common kitchen luggage’s needs to be taken through staircase, it’s quite noisy and difficult to locate

Exceptional

Very poor

Exceptional

Very helpful staff! Safe place for solo female travellers :)

It was in a nice and quiet place, price was fare . - Our floor was covered by water ! - There was a cockroach in kitchen

Good position close to the city center; super kind and available staff. Advised!

Very good

Exceptional

Nice near to metro and good location In center near to metro and everything you need