Courtyard by Marriott Ames

Roaches all over the lobby floor and on elevator. Disgusting and very disappointing for a Marriott.

I love this location!! Staff is very friendly, hotel is very comfortable, and they have great food options! Location is great too!

There was nobody at the bar some of the time and the bistro was closed

front desk person was very nice and heloful.

Very clean. Friendly staff. Has pool and restaurant on site and lots in area.

Superb

During my stay the Air condition. Was not working properly. This is the only thing we experienced. Like previous stay, the staff always friendly

Neat and clean

Superb

We checked in after 10pm, easy and friendly staff

Superb

Very good

The only thing is your website says free breakfast, but that is not the case. You should change that.

Great property! Spacious rooms, with a spot downstairs to order food or grab a drink!

Great, modern, clean room. Good, safe location.

Perfect I communicate understand change room, and clean Perfect.

Left some clothes in the closet. Called and picked them up the next day, hangers rubber banded together. Left a tip. Hope it got to the right person!

Staff was warm and welcoming at check-in!

The facility was wonderful however the front desk staff was not. We were first told we did not have a room and then had to find someone to help her. Not professional at all! The pool was out of towels I asked the same front desk person for a towel she begrudgingly got one for me but added "we have a towel shortage". Front desk staff in need of customer service training both in behavior and appearance!

Exceptional