Hotel Amstelzicht

Location is excellent- close to everything Stairs are insanely steep but very cool historic building

Location and view. A bit noise from the street but I had windows open to have cool air come in since there is no air-conditioning. There was a fan in the room.

Unlivable conditions, greedy management, and €500 down the drain. Avoid at all costs! Do not stay here unless you want to pay premium prices for a literal sauna. I paid over €500 for a 2-night stay at Hotel Amstelzicht and ended up leaving within 10 minutes of arriving because the room was completely unlivable. It was an exceptionally hot week, and the room was stifling, suffocating, and trapping heat. When I complained, the hotel’s "solution" was to hand me two tiny, useless fans that did absolutely nothing but move the boiling air around. On top of that, the historic "charm" they advertise just means dangerously steep stairs and no elevator to haul your luggage up. When I realized I LITERALLY couldn't breathe, let alone sleep in that room, I decided to leave. Management completely refused a refund, hiding behind their "non-refundable policy" and claiming that because they don't explicitly list AC on Booking.com, it’s my fault. But the absolute worst part? After refusing to refund me, management had the audacity to ask me to cancel my second night so they could re-list the room and sell it to someone else! They wanted to pocket my €500 and make money off another unsuspecting tourist for the exact same night. Their "gesture of goodwill" was offering a 15% discount on a future stay. Why would I ever return to a hotel that scammed me out of €500? Unbelievable greed and terrible, defensive management. Save your money and book a hotel that actually cares about basic guest comfort.

Fairly typical older hotel in Amsterdam in a great location For the summer heat wave, lack of air conditioner was a major issue. We knew that going in, but didn’t anticipate the heat and humidity being unusually high.

The room was comfortable with two kids.

Beautiful historic property in an amazing central location with restaurants and bars and shopping right out the door. And right on the canal. The stairs are insanely steep and narrow not even a normal foot width. Not uncommon in a property this age. But difficult with luggage and no lift.

The location and view of the canal was perfect. It is hard to find anything not to like but if I had to pick one I would say the stairs are a workout.

The stairs are difficult if you have limited mobility. Otherwise, it was perfect!

View of Amstel was nice but area was real busy, noisy and dirty. The bathroom was spacious. Stairs were short so very dangerous for children and seniors with luggage. The street was always dirty and noisy. No common areas. Front door area was dangerous with stairs. Heard upstairs people walking and talking all the time.

The location is very good, and the room is spacious. Beds are comfy. There were quite a few issues with the room. It’s not about the building being old—we were already aware of that and didn’t mind the lack of an elevator. The main problem is that it’s not mentioned anywhere that the family rooms are located downstairs, in a semi-basement. We were two families, and one of the rooms was significantly smaller, with a view facing an old backyard. The entire space had a musty, neglected feel. The windows are fitted with thick glass for security, but they create a rather claustrophobic atmosphere. I understand that accommodation in Amsterdam can be expensive, but this stay did not offer good value for money.

The price is too high for this quality.

We were unable to flush any toilet paper down the toilet for the entire stay/ we had to keep put it into the garbage which really was not very sanitary / the stairs to our room were very narrow and dangerous and it was very loud at night!

Location and the canal view were OK It’s an old Amsterdam building hence no elevator. This wasn’t told and carrying my luggage up and down from those narrow stairs was very difficult. Everything else was old as well. Beds were, I guess, 20 years old. The carpet had a strange smell. I guess they didn’t vacuum as well. I found grape seeds and stems everyday. Wifi was terrible also. I reminded them to replenish the coffee capsules twice but no chance.

No breakfast

The location and room with a canal view were wonderful.

The location was great and the room was better than expected with a beautiful view of the canal. The layout of the room was a little bit out of the ordinary but nothing crazy, overall it was great

Perfect location - loved staying on the canal

Location, spacious room and wonderful lady at the reception desk. It was very noisy (loud outside and I could hear everything in the room above us)

It was a good location and everything was close by. Staff was friendly. There was alot of noice at night and very early in the morning. The bed was not that good.

Fantastic location, friendly staff, a little noise late at night but would stay there again!