Days Inn by Wyndham Ankeny - Des Moines

Friendly staff

I thought its standard for hotel to clean the room everyday, my stays at most DaysInn we got serviced everyday except for this location

I didn’t like that I was almost denied an extra blanket.

THEY SHOULD BE SHUT DOWN IMMEDIATELY

The neighbors were noisy with those younger kids in the hallway during the nights. I'd like eggs included in the breakfast menu.

I have never been to a motel where the breakfast was so sparse. The air conditioner fan motor wasn't working correctly. Customer service was minimal!

Our room was dirty, the bathtub looked like there was rust, there looked to be mold over our bed, the workout room and the ice machine was out. At first, they did not want to give us an extra towel even though we only had three for four people, but then they did. I asked for an extra pillow and that came with hesitation as well. The breakfast consisted of cereal, one thing of yogurt, two aged bananas, and a few frozen lego waffles. Not work the $110.00 it cost for us to stay here. I have some pictures if needed.

bed was comfortable ran down needs updated

Room was clean and the staff was nice. Iron and ironing board were available upon request. No hot food for breakfast.

Exceptional

Poor

Toast was the only think hot besides the coffee...

More like a Motel

Clerk at check in was very short with instructions. Specifically told me that I had to move my car out of the loading area right away and made a point to note the no smoking fines. There is no elevator so I had to make three trips up a narrow flight of steps to get my bags up to the second floor. The room smelled like stale cigarette smoke and ass. I needed to be somewhere so I just left my things in the room and figured I’d deal with it later…it was late by the time I returned. I bought a couple of air fresheners before I went back but they didn’t even touch the smell. In the morning, I discovered the bathroom door didn’t close and looked like it had been kicked in more than once. The ceiling over the shower was peeling, there was no cover on the light fixture either. The towels were stained and had holes in them. Bedside table had something sticky/crusty on it as did the chair near the window. I was supposed to stay the weekend but I checked out the next day. My hair and clothes just stunk like this funky room. The same clerk tried to keep me from leaving. Definitely will not ever stay here again.

It was an ok stay. The tub was the best. There was nothing for Breakfast!

Upon entering the room the air was moist, we thought nothing of it at first. then the bed sheets were still damp and my employee's book pages started to curl not sure why it was like this, defiantly putting this on the list of hotels we will not be staying at again.

They overbooked our room despite making a reservations weeks in advance. They turned us away at check-in and it was a very busy night in the town so we were unable to find anything else in 30+ miles. The staff did not assist in any way. Also, there were bars in front of the check-in desk which should tell you what kind of place this is...

The front desk attendant was the omly employee we saw in 4 days. There was no stopper in the sink or the bath tub. Very weak water pressure. We left the room one morning about 10:00 am, returned to shower and change clothes about 3:00 pm and bed was not made and we had no clean towels. Asked same guy at front desk if they were going to make the bed and get towels? He looked at his watch and said, "Well housekeeping has left for the day so I guess not." Tried to put the chain on door but it was broken and fell on the floor. There were no more than 5 cars in the parking four 3 days. Now I know why!

Cost Room smelt damp and therefore bedding felt damp. I did not feel safe as I was traveling alone

Quick to help, clean room, hotel was quiet, bed were soft. PJ awesome job