Sheraton Ann Arbor Hotel

Very clean. Nice bar.

Exceptional

Everything was great, except breakfast. Great choices, just cold eggs ( 2 mornings in a row).

We were not told breakfast was included in our rate and were not offered breakfast coupons. We received a welcome message from Expedia the day before our weeklong stay ended.

It’s a suitable hotel. The staff were excellent, warm and helpful. We found our room to be dark and musty (room 102) and we were moved to another room which was much better. It was only a one night stay on route someplace else so it was fine for what it was. The bathrooms are so small it’s hard to shut the door. The carpeting throughout is old. There were pieces of toast in the hallway when we checked in and out. The interior lobby and bar is dark. There is a nice outdoor inner garden area to sit and read. Did not use the pool. Beds and pillows are great and room was clean.

Everything from the staff to the comfort of the beautiful rooms. 1000 out of 10.

The hotel had a nice atmosphere. Very tiny bathroom, tiny room, smelled really bad in this specific room (it seemed like a sewage problem in the room). Very uncomfortable. Not good value for money.

This is my go to stay in Ann Arbor. Staff is always great, rooms are comfy and clean - and quiet!

I come to this location whenever I'm in Ann Arbor and they never disappoint. Staff are very attentive and bar tender always on point with great conversations. 2 thumbs-up all the way around.

Always very attentive and a pleasant stay.

Nice and clean property, check in was quick , easy access to property

Location, cleanliness First stay, internet wasn’t working, and couldn’t fix it; second stay on a different floor it was. Fan was direct, so very uncomfortable.

Very good

Great stay. Room was clean and quiet

- great variety of pillows, and a good mattress -indoor outdoor pool was perfect for a very hot day -bar and restaurant on site, decent food. Made-to-order omelettes available for breakfast. Cons: -no ice machines available on property. Had to get a small bag of ice from the freezer in the marketplace. -was not informed about need for breakfast coupons when I checked in. Or restaurant hours. -they seem to be working on limited staff. Trash cans were overflowing after a huge checkout the day that I got there. Another woman was wanting to talk to a manager, who is not available. Overall, a good experience and I would return.

Exceptional

We changed rooms. Expecting an upgrade. Did not get it. We wanted to eat at 9 pm or so. This was one of the reasons we chose the Sheraton They had a restaurant that was supposed to be open. They informed us they closed early because it was slow. We ate junk food from the pantry. Painfully obvious they did not want business. Ours, or anyone else’s.

Clean, quiet and friendly staff with decent amenities, all you need for a good night rest.

Great comfy beds !!! Really nice staff !!

Updated , clean and well maintained hotel and room; conveniently located