Kamenoi Hotel Atami Annex

下午時段有飲品供應 接駁車要先預約 早晚餐都使用在地食材，用心調理，很好吃 空調晚上流汗熱醒一次

verry nice view indoor bath

Beautiful view Food was not good. Repeated items everyday. Room did not have a shower so you have to go downstairs to the bathhouse every day to take a shower.

The hotel was uphill, and the bus to the hotel was VERY VERY limited. Most bus stops at halfway, and taking the luggage uphill was the MOST CHALLENGING exercise I have ever done this year. Also, the entertainment activities after coming out of the onsen were quite limited: there were only massage chairs and an ice-cream vendor. No milk vendor, no Ping Pong ball table, etc. The room did not have very many power outlets, so we had to rely on our portable chargers for the next day of travel.

Nice view, very good dinner. Accomodating staff. Nice onsen.

There was no shower/bath in the room. You had to use the public bath downstairs. The actual public bath pools alternate days for males/females. The shuttle service only operates in the mornings. I was disappointed as I have stayed 4 times at the Kamenoi hotel in Kusatsu Onsen. I was expecting the same level of service, public bath access and food. Sadly it was not the same. The carpet in my room is dirty.

Great view from room, bath area and dining room No swimming pool

From bath ?, the view was great. The male stuff who has darker skin and little gray hair was so attentive and professional to serve us with his great hospitality. We got an impression. Our room is clean and decent but on the wall and sliding door have some cracks so better fix them as looks old and no care of the cracks.

Very good

Your staff Mr. Wang is very professional and friendly in answering our questions and provides suggestions. And the breakfast is excellent. The view is great!

The view of the room and the space of the room was nice and up to expectations. The dining area's view was also magnificent to see the view of the ocean. 1. Check in Staff insisted NO ENGLISH, which is fine (but no maps, brochures or options in english). They provided time options for meals, but when we asked to change, they said 'not allowed' or 'cannot guarantee' nor can they express what they tried to say, and left us hanging with no answer. Overall the staff was not friendly about this in helping us out. 2. We ordered a DELUXE dinner menu, but food quality was below average (which is very rare in Japan standard), but definitely not worth the money. Also, in case u ordered the DELUXE menu it is pretty much the 'exact same' dish on the second day (unlike other hotels with a slight variation). However, the main concern was food quality was quite poor. 3. Photos of public bath (women's) did not meet expectations. The bath is extremely small, it was a small round tub already crowded with 6 women in it to a point we were sitting side by side (like on the train)! Even though we paid for 2 nights, we ended up skipping the public bath the second night....it was not worth it.

Good

Accommodating

The view The only problem I had was communicating with the Hotel, I was trying to call several times to confirm my booking because there was an announcement on their website that there is a construction ongoing, I just got confused so I kept calling but no answer. Even the email I sent, they replied so late. No negative comments about the property and the staff and service it was all good. But I hope they’ll do something on how to reach them or rather have an operator to answer some other inquest inquiries and concerns than the answering machine, that tells it will connect you then after awhile it disconnects ?

The hotel is a bit like an old-style wellness hotel in Europe, but the Japanese-style room was spacious and comfortable. The staff doesn't speak English, but they are very helpful and kind. The Japanese-style dinner and breakfast were excellent and delicious. The view from the onsen was astonishing. We enjoyed our stay very much. The hotel needs some renovations, but it doesn't bother us much.

Very good

The food and the hot spring were the highlight of the trip! We were pleasantly surprised by the multiple-course dinner and the breakfast buffet. The staff was also very accommodating and polite. Me and my friends completely missed booking a spot on the free shuttle bus to get to the hotel, but luckily, the kind bus driver managed to fit us in and took us all the way to the front door without complaints! Overall, Kamenoi Hotel made for a memorable place to stay in Atami. The toilet had a bit of a funky smell. However, we didn't mind too much, and the staff and amenities more than made up for it!

Good to unwind and relax. Rooms were quite old - could be cleaner as some areas of the room were dusty.

Breakfast is plentiful and varied. Dinner was disappointing. Set meal that was prepared too far in advance, with uninteresting food that was only mediocre. Not what I expect from onsen food. Time the onsen is open is limited. No consideration was given to dinner time given that we were traveling with two small children who do not stay up late. There was no opportunity to book an earlier dinner when we reserved the room, ad by the time we got there the earliest available was 7pm, way too late for children. The bus to leave was also fully booked by the time we arrived.

Great onsen, with a lovely view on the bay. Great shuttle bus service from the station! Considering the price, I was expecting more facilities - maybe a relaxation room, a library, a nice lounge area. The room had a nice terrace, but the outside space wasn't equipped with seats and a table, which would have been nice.