Hotel Sur Bacalar
About Hotel Sur Bacalar
Comfortable Accommodations Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and free WiFi. Dining Experience The restaurant serves lunch and dinner with vegetarian and vegan options. Breakfast is highly praised by guests, complemented by a convenient location and attentive service. Convenient Location Located 22 mi from Chetumal International Airport, the hotel is located on a quiet street with easy access to local attractions. License Number(s): 010-007-007346/2025
Amenities
- On-site dining
- Bar / lounge
- Express check-in / check-out
- Concierge
- Luggage storage
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Smoke-free property
- In-room safe
Reviews
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No complaints
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No dislikes
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Location, staff, cleanliness Painting on the room walls
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Nice selection and delicious.
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Great spot as far as walking the area. Close to restaurants and the main town. Breakfast was very good next door. Not close for buying groceries.
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Great location! Very clean and amazing staff!! Everything was great!
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Service None
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Very cozy The electricity kept going out. That was very irritating
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Beds were not comfortable at all. Power issues.
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Staff was very nice and polite!! The pool, the location and price ? free breakfast and the food was very good too! 100% recomended!!
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Nothing!
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Great location, very sweet and clean The extra taxes we had to pay at the hotel
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Everything Nothing
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The location the cleanliness’s the customer service the food N/A
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Great value in the heart of Bacalar. Delicious breakfast included. Nice pool and comfortable and clean rooms. Friendly staff. Walking distance to everything in Bacalar. Room was next to reception so a bit noisy. Otherwise, everything was perfect.
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Included Breakfast and close to interest sites Missing a mini fridge
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Fabulous small hotel in a good location to explore Bacalar. No lagoon access so be aware you have to pay for that, or find one of the few and crowded free peers. But the rooms were clean and comfortable, friendly staff, good breakfast. Nothing, everything was as expected.
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Location - great. Close to everything Coffee and water available at front desk.
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Alma at reception was very helpful Power outage
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Very good
