Hotel Balché

Deon is an excellent host. The a/с and wifi were also very good and the accommodation is quite secure. Hot and cold water and coffee are always available through the day. We enjoyed the common sitting area but can't comment on the kitchen as did not use it. Lots of daytime/breakfast places nearby. At night may have to walk 10 minutes closer to the town center, though there is an excellent taco restaurant a few minutes away. Would stay again

Short walk to public lake access, plenty restaurant in walking distance, great wifi

Clean, comfortable beds, excellent WiFi. We have a hard time finding 2 king size beds so this was a huge plus for us! Good location. Not too far from center of town. Owner was super friendly. Would definitely stay here again.

Excellent room Parking

Air conditioning was insufficien5 for the size of room 8. Took 8 hours to cool the room. The smaller rooms do nit have this problem

Spacious, clean, comfy and quiet room, aircon and fridge. I like that the spacious sink is outside of the bathroom, easy to access. 8 min walk to the free public pier to swim or relax. They provide separate towels to go bathing in the lake. Safe parking on the street in front. Nice small common kitchen and place to sit. I was there at 2:30pm after a long drive but wasn't allowed to check in until 3pm, which was not flexible. At the end of town, so 20 mins to walk to the center for food/entertainment, but with car it is no problem.

Nicest hotel of our trip to Mexico, literally the only one that had both hot water and good water pressure, and also the only one with clean, renovated bathroom. Room was clean and comfortable, fridge in the room, nice cosmetics provided. The distance to town is the only minor inconveniece but it is perfectly walkable. Also drinking water available for guests! The shared kitchen could be a little bit cleaner.

Very good

Superb

Amazing hotel and very confortable. We slept so well there everything was very neat and good quality. Also the receptionist lady that welcomed up was the sweatest..

Superb

the hotel illegally charged me the Portal's commission for renting the room which should be normally paid directly by the hotel to the Portal. The hotel illegally transferred the payment of the portal's commission to me . This additional commision never appeared in my confirmed booking conditions. This is an unfair practice because it is not the client's duty to pay the portal.'s fee for services. The hotel's employee could not explain me why they charged me a higher amount for renting a room than the amount confirmed in the booking conditions. I paid 25USD extra for 2 nights than the confirmed price in the confirmation. Be careful and don't agree with this unfair practice.

Very good

The owner was very kind and spoke good English. He explained everything and gave me some useful tips about public accesses to the lagoon and recommended a good place to rent a bicycle. There was hot water in the shower with good water pressure. The room was quite clean although there was a thin spider living with me. There was a fridge and a fan in my room. Drinkable water was available next to the reception. The shared kitchen wasn't equipped well and the water pressure in the kitchen was very low at the time I was there.

Good room host available and good services

The owner of the hotel is super friendly and gave us many good tips and recommendations. There is parking with video surveillance right in front of the building. A nice public swimming area is just a 5min walk from the hotel. The center of Bacalar is an easy 10 min walk. The king bed we had was comfortable. There is a fridge in the room and we were even provided beach towels. Check-out is until 1pm, so plenty of time to do activities on the lake in the morning, have breakfast and then come back to the hotel to checkout. Toiletries were provided (incl. Conditioner and body lotion, which is nice!). The rooms on the upper floor are quieter and nicer than ground floor and feel more private. There is some noise from the street (like everywhere in Mexico) and from the AC units, as well as from other guests walking past,, so light sleepers will benefit from earplugs. I'd also personally love more than one pillow but that's minor. Overall, the hotel is very decent but could benefit from a bit more maintenance, especially the bathrooms - the tiles should be scrubbed more thoroughly, as there was a bit of mold between them in some places, and some towels had holes in them. Overall we were comfortable and liked our stay, but attention to these small details would further improve the hotel.

Exceptional

Clean and spacious rooms that surpass Mexican standards, providing a comfortable stay. While it may not be located directly on the shores of Bacalar Lagoon like some of the fancier and pricier hotels, it still holds its own charm. And as fancy and touristy hotels are not our gig, Hotel Balché was the perfect choice The lagoon is just a couple of minutes away by car (10 min walking), and we highly recommend visiting the Balneario Ecológico for a refreshing dip. The rooms at Hotel Balché come equipped with a fridge and there is a common kitchen, though not extensively stocked for cooking. However, it's sufficient for preparing your own breakfast, which you can enjoy in the hotel's internal courtyard. The staff were friendly and accommodating, adding to the overall positive experience of our stay. Our room was located on the ground floor, which made it a bit dark, but it was still comfortable. As mentioned, the kitchen facilities are limited, so don't expect to cook elaborate meals. Additionally, being slightly removed from the lagoon means you miss out on the immediate waterfront experience, but this could be a pro or a con depending on your preferences.

The property is in a quiet part of town but easy walking distance from the centre and the lake. The staff, especially the proprietor (Dion) were welcoming and informative and our room was very comfortable with a huge bed and modern bathroom facilities. It was also very reasonably priced considering all of the above. It was so lovely that we returned for two more nights later in our trip. Can’t say more than that! Nothing