Praso @ Ratchada 12 Hotel

Great Location, friendly staff All well

The hotel was nice and the room was so clean everything in the hotel is good. If you want a place to sleep only yea I do recommend this hotel but if you're going around trust me you won't see anything. The location. Location is far from literally everything.

Pleasant

Very good

Very clean and good value Huge disadvantage for me is that you are unable to open windows or balcony doors to let some air in. Makes you feel like you are in prison. Constantly surrounded by signs telling you what is disallowed and what's the fine for doing it. I didn't even use the swimming pool worried that my swimming pants don't meet hotel prerequisites

Nothing On the first night of our stay, a woman was attacked by a man in the room beside ours. There was extensive screaming, banging, and a physical assault on the woman occurred. We rang reception repeatedly during the attack to try and get help, there was no answer. Eventually, someone from the hotel came up to the hallway and brought the man outside and the police arrived. The following morning, after going to reception to discuss the incident, the hotel manager reported that they let the man and woman back into the hotel to continue their stay and that they would stay a further 3 nights. Following this, I asked for a refund for the remainder of our stay due to this. The hotel refused this and said that they would upgrade our room away from the people who were involved in the fight. We took this however the room they gave us was not an upgrade and had several black hairs in the bed and on the floor. We have escalated this and are speaking to booking.com now regarding this as hotel customer service was so poor. This is not a safe place to stay. Staff do not have any regard for the safety of their customers. Avoid at all costs.

Very near 7-eleven, also walkable from MRT station. staff is very nice. not many places to go out near

The location is pretty good. Not that far from the metro. The interior is good looking, modern. The staff is willing to help. The aroma was really bad in the room. As I’m a non smoker person I could smell the cigarette’s smell when I just entered the room. Probably it’s because of Chinese tourists who stay in this hotel a lot. I know they smoke so much and they usually don’t care about others and rules. Beside this point the hotel is really nice. And once we killed the cockroach on the table. I hope it’s rear there

Superb

Big room. Clean. Big bed. Staff where very friendly and helpful. View from hotel room was average.

Room is big and clean. The massage shop below the hotel also provide very good massage. The staff were very friendly and helpful.

-staff very helpful and welcome -room is clean -extended amenities is for purchase! But it comes with poor quality. Suggest to buy at convenience store nearby!

Staff were excellent. Room was spacious and clean. 7 mins walk to MRT. Good massage just opposite main entrance. 300B for foot and 300B for Thai for an hour.

1. The room is clean and big enough. One of the young lady at the front desk (reception lobby) is nice. 2. The hotel waiter is super friendly and humorous. Thank you for helping us look for a taxi. 1. The hotel introduction informed the room fare has included toiletries, unfortunately, what they have are just toilet paper, shampoos, bath gel, shower cap when we arrive. That’s all. I suggested the front desk(check in reception) old auntie they’d better change their hotel introductions to remind their guests that they do not supply toothbrushes, toothpaste, razor so guests could prepare by themselves. Unfortunately, the front desk old auntie just ignored my suggestions and was quite unfriendly while staying this hotel for totally 4 night. What we can do was just go out to look for toothbrushes & toothpaste. It’ll be extremely crazy if we look for these stuff in midnight… 2. We reserved a king size bedroom as we have two people staying for 4 nights. However, they provided only 1 key card and saying extra 500 THB deposit required for extra key card. That’s unreasonable since two of us might have different schedules. What most other hotels do is just remind guests that they’ll charge them if they lost the key card. 3. There’s water leaking from their air conditioning during midnight. That’s really troublesome as your room might become swimming pools if you didn’t discover such issues. To be serious, risk of electric shock might happen in such situation if clients never aware such water leaking from the air conditioner as they’re sleeping. 4. You can see penalty notices everywhere. It’s interesting that the hotel treats their guests just like kids lol. 5. Poor WiFi connection.

Exceptional

Superb

Good

Rooms are big in size and clean. Nearby many restaurants, also have an Indian restaurant 10 mins walk. Deposit thb1000 cash to be given is too high

Very good

Excellent location in the heart of the city. Friendly and helpfull staff. Many restaurants, shops in the neighbourhood.