Extended Stay America Suites Portland Beaverton/Hillsboro

Exceptional

Muy bueno

Good

Very good

Great location, friendly and helpful front desk workers, room was clean.

It sheet on blood bed

Easy access. I appreciated the ground floor. However, I seemed out of place as most seemed to be long term stays (It is an extended stay!) and when asking for an additional pillow I felt like I was an inconvenience. Breakfast was a joke. They were out. Of course they were! The serving counter was so tiny they couldn't fit much anyhow. The employee said they had run out a few days ago. Just one slot for "food" (ie muffins) and coffee. Disappointed theere for sure!

I arrived to a less than fully stocked room. No bath towels (I was told they were not out of the wash when my room was cleaned) and only 1/4 role of TP with no spare ( told the shipment had not arrived on time). Both items were available from the font desk when I requested them. Suggestion: log rooms with shortage and stock immediately. If the hotel is out of TP go to the store rather than short the rooms! Black grime around bathroom sink drain, which I was able to wipe away with moderate effort. Vent in bathroom (possibly non-functional) was FILTHY. Otherwise, no complaints.

No hair dryer. You have to ask for shampoo, hair dryer, tub mat, etc from front desk. They have zero hair dryer available. It says breakfast included but breakfast is basically coffee. Also internet is crazy slow. You get what you pay for. Never again. Stay away from extended america especially this one

Exceptional

Very good

The breakfast was a granola bar and coffee! We were booked at the Beaverton Extended Stay but they overbooked so the sent us to the Hillsboro one! The place smelled. The bathtub floor was soft like it was rotten underneath

Good

Great

Bad experience

Exceptional

Front desk person told us to wait past 3:15pm because "the rooms weren't clean, a housekeeper was training". Staff got upset when we asked for utensils and dishes. Made really rude comments about my daughter and body shaming teenagers. Most horrible experience ever!!!

Very good

Loud in the evenings & no breakfast available. Folks loitering in lobby

1. We hard just one or two towels in bathroom 2. Breakfast was very limited - few cupcakes, oat meal, coffee and hot water 3. Bathroom sink was clogged We stayed just one night - did not have time or energy to complain to staff. But they were very good, I was happy with my limited interaction with staff and front desk.