Boston Marriott Long Wharf

There is no lock on bathroom door which was weird.

The property itself was very good and in a useful location. The communication from the hotel was poor as we messaged to say we would be checking in after midnight due to our flight being cancelled and got no reply. This was quite worrying as our documentation said check-in closed at midnight, in fact this was not the case. We were also not told that a carnival / celebration would be taking place just outside the hotel one evening, which caused quite a bit of noise.

Fine hotel. Great location

The website is misleading. The outdoor bon fire is only for special events. Not regular guests

We loved our stay here !! Rooms were clean , staff was helpful , great location!!

The daily resort fee is offensive. Charge for the room, and stop irritating me with additional fees.

Stay was excellant, clean, great balcony

Housekeeping was a bit sporadic, but otherwise, it's a solid stay within walking distance of many fun activities.

Excellent location close to Faneuil Hall, the North End, as well as other sightseeing spots. Staff was trained and helpful. We enjoyed the complimentary tickets for tours and beverages. Starbucks on site was a bonus. Pool is much smaller than the website photos make it look, and pool bar was only open during certain times and days. Property overall was well maintained, although they need to extend housekeeping hours to keep up with ongoing towel use and room service clean up. There is one towel rack in the entire room for a family of 4 using both the bathroom and pool, and there is no laundry line in the bathroom to hang wet bathing suits.

Perfect location and hotel staff were very helpful. Bar and restaurant was great.

Great location to the Aquarium, sunset cruises, whale watching cruises and the ferry to the Airport.

The location was excellent and staff were very friendly Our room had a wet/moist smell and the construction which was not posted on the website was very loud and disturbing

Great location and staff. Starbucks in the lobby was very helpful. What I personally did not like was the towels we’re like sandpaper to me and no robes. I also found the beds to be very uncomfortable and the sounds from outside made it hard to sleep. also heard the blow dryer 5am from the next room. Room was very clean and staff was wonderful! Check in was nice but long lines.

The Marriott Long Wharf is a beautiful and well maintained hotel in the seaport district in Boston and we loved the area as well as the hotel! The valet parking was also helpful as parking is at a premium in Boston, so that made our stay easier. The hotel is very clean and the restaurant served amazing food at reasonable prices and the staff at the restaurant were very attentive and kind. I also appreciated the Starbucks that was located in the hotel as well. The views are absolutely stunning and the rooms were very comfortable. I would highly recommend this hotel to others!

Clean and comfortable. Great location close to everything. Very busy area with some noise at night. Bathrooms lack any towel rods, hooks, or holders which is super annoying.

The toilet clogged multiple times during our stay, requiring an engineer to come to our room more than once. As a result, we often had to use the restroom in the lobby instead. The housekeeping staff was also very persistent, repeatedly knocking despite our privacy sign being displayed. The front desk staff came across as disengaged and seemed like they would rather be anywhere else. The pool was much smaller than the photos suggest, and the escalators were under construction for most of our stay, which added to the inconvenience. I imagine a large part of the cost reflects the novelty of staying on the wharf, but overall, the experience didn't live up to my expectations or justify the price.

Superb

I quite enjoyed my stay here with family. Helpful staff, well located and nicely appointed.

I love the location of this hotel. I also enjoyed using the fitness room as well as the Waterline restaurant. The staff was helpful and friendly. The room was extremely clean. I would definitely return.

Great location for exploring the Harborside and downtown. Nothing really. Nice hotel.