citizenM Boston Back Bay

Location, location, location! In from Boston and this is where I will stay when I come back to visit again. Easy highway access and at the tip of all that Boston has to offer. The staff were very kind and helpful. The rooftop bar is the cherry on top! And definitely check out the Pink Carrot right below!

This was a perfect location to walk and enjoy a Red Sox game at Fenway. It was walkable to many great restaurants and attractions. While the room was small, it was fine for the 2 of us spending 2 nights and basically just being provided a place to sleep. Loved the king bed!

I will book a Citizen M hotel from now on. I’ve stayed at the one in North Station and loved it there too. The rooms are great and the rooftop bar was the best I’ve been to at night.

This hotel is perfect if you plan to explore Boston and spend little time in the room. When you're there the bed is comfy, the blackout shades are other worldly (you should set an alarm because you won't know when the sun is up!), and the amenities and convenience is great. The smaller rooms are probably better for a solo traveler but I was in an accessible room because they weren't sold out and it would have been great for a couple.

Rooms were small and poorly laid out. Facility had no kind of small convenience store, or anything of that nature.

It was very hard to get to w all the one way streets and traffic

Very nice hotel definitely would stay again

No Ice machine on the floors! That was inappropriate . And not give us cups!!! The hotel website says cups r available from the bars , but they were not. Servers said they don’t have cups. I wanted to buy a juice from the bar, and the bartenders said they don’t have any; then how to they mix drinks like screwdrivers, rum drinks, etc.?! That’s a lie. If there’s no water available then tell us on the website. And the rooms r very small but they say that on the website. they r clean. And quiet.

Wonderful stay in a new and quirky hotel. The bed was absolutely fabulous and comfy and the location was so convenient to food and entertainment! If you are aware that the rooms and their bathrooms are tiny (like a cruise ship), then you will not be disappointed. The only improvements we would suggest are the need for an extra blanket in the room and softer towels.

Customer service is the worst! You can’t even get them to answer the phone. Terrible.

We had a wonderful time. It is clean, very modern, and high-tech.

Very clean and fresh. Very nice breakfast

Very friendly staff

This hotel was excellent. Room was awesome, courtyard was amazing and the staff was extremely helpful. Will 100% be booking again in the future!

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The rooms were small but really cute and clean. Loved all the Art and all the places to sit and relax. The location was great for walking to Restaurants, Fenway Park and Newbury Street. Would definitely stay there again!!

Citizen M hotels are fun, unique places. Interesting decor, up beat vibe, clean compact room design, great for our overnight stay. Very close to Fenway park, lots of nearby food choices@

Very good

The only downfall was no on site parking! The bed was very uncomfortable and the shower barely got hot. Other than that it was a positive experience.

Very good experience for my solotrip! The bed is cvery comfortable and the view is good.