SureStay Hotel by Best Western Brunswick

After I checked out, and I drove 2 and a half hours home, I was looking at my bank account and they charged me another $50. I have called several times and know one answers. My attorney will be contacting the corporate office of Best Western.

Mold on chair in room. Had to have someone come twice to fix the ac.

When in Brunswick the Sure Stay is always a sure bet. Best value for your money

Very disrespectful the hold time

The mattress was horrible, you could feel the springs with every move. The pool water was green, very out and outdated hotel.

great staff and very friendly

Needs maintenance. Not all that pleasing a room.

Paid online but got to the hotel and had to pay additional 50 dollars at check in and had to wait for the deposit to get back

There was a smell like mildew. The towels were old. They had been there awhile. There was a towel in the refrigerator. In the bathroom there were paper towels hanging from the ceiling.

Nothing Crawling with bed bugs, and they didn’t care.

Quiet. Stores next door. And around close.

Good value Kind staff Minimal breakfast Outdated equipment

No one bothered you at all

Building old, paint peeling, holes in wall.

Rooms need updating and flooring replaced. We were only given 1/3 roll of toilet paper for our overnight stay and no kleenex at all.

Nothing Multiple rooms were without A/C including ours. Smells like dog, people who house clean needs to work on their expertise. My grandpas hotel reservation got cancelled for no reason and they had to pay double what it cost.

Breakfast was ok minor options, staff very nice, at least this property was not raising prices due to wild fire evacuees needing a safe place. Needed more options for breakfast, no elevator

I was nasty

Nice staff

Left when we got there The people smoking meth In front of everyone