Curtiss Hotel, an Ascend Collection Hotel

The best thing about this hotel besides location is the housekeeping staff. My arrival was super late, but I had called the note to advise. I was told my room was safe. Arrived at 10:40 pm and not so much. I got the smallest room I’ve ever seen at a supposed 5 star hotel, complete with a huge support post in the middle. When I pushed back, the kid at the desk told me it was my fault for being late. Wow. Never again.

Close to Bison's stadium, easy walk. Location wasn't the best but to be fair, seemed like Blthe rest of downtown Buffalo wasn't any better.

The room was immaculate. Staff friendly and professionally.

Absolutely beautiful property. Even better than I had imagined.

Loved the 3 head shower. And the heated toilet seat. Sheets were a little starchy

Room and facilities were adequate but below my expectations for “Buffalo’s only 5-star hotel”. Shower was very nice with several fun options for alternate shower heads and strong water pressure. I had an 8am flight out and the valet didn’t open until 7am (no one told me this when I checked in with complimentary valet) and the front desk person had no idea how to get my car keys at 6:15am. After 30 minutes we finally were able to get the keys to head to the airport and I almost missed my flight.

The room was lovely and the shower was exceptionally luxurious! We couldn't hear any noise in our room, making it a quiet/relaxing stay.

Passable

Great rooms. Wonderful features. The roof top lounge was amazing. We love this hotel. We will be babk.

We had a wonderful stay! The hot springs were so relaxing. The staff was friendly and helpful. We truly enjoyed our trip!

I have never experienced a more helpful and pleasant staff! Every single member I came in contact with was friendly, helpful and eager to chat. My room was lovely and comfortable. The drapes didn't work, so I had to do them manually, but no big deal. The two things I wish were different: no ice machine on the floor. I didn't want to call down to have ice brought up, because I didn't have any cash for a tip. It would be better if I could have least gone and picked it up somewhere. Not a huge deal. The second thing was the fact that I could not get room service breakfast. I appreciate the complimentary breakfast served downstairs; however, I prefer to take my time in the morning and enjoy my coffee and a bite at my leisure. I did not avail myself of the breakfast as I did not want to have to get dressed before I was ready. Even if it was available on the weekends for those guests interested in a slower start, it would be nice. I can't say enough about the Spa. Incredible treatments and wonderful technicians. I can't wait to return to the Curtiss for another luxurious weekend.

Looks more like a 4 star hotel.

Great location. The staff was welcoming. The rooms were gorgeous. Free valet parking was a bonus. Would for sure stay here again.

The hotel was fantastic

Poor desk staff and GM

beautiful hotel very clean

Great stay!

Exceptional

Very nice property within walking distance of most of the sites in Buffalo.

It’s a pretty old building and has decent lighting. Staff was friendly There was no room cleaning, and it wasn’t five star as advertised