Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Clean, quiet. Convenient for my travel. The coffee was great.

Very nice hotel! All the staff we came in contact with was very nice & helpful. Were there for a concert at Sahlen Field & this hotel was a great location. Also offered a very nice hot breakfast buffet with many choices.

Booked 5 rooms with pay at check in on Hotels.com. 5 different names for each room. Hour and a have before checking in they started charging the credit card used to hold the rooms. Then getting there and checking in, charged some people twice, charged me 2x on 2 separate cards. I will NEVER stay here again

Nice place to stay

Nice place. Relaxed vibe. Good price

Stayed for a weekend trip based on positive reviews. Suite was poorly maintained. Room upon entry had a couch bed that couldn't quite go back into the frame. Signs of water damage in multiple spots in the bathroom. Buffet ran from 6 to 10 am on Saturday and when we arrived at 9, it was completely empty - the emptiest buffet I've ever seen in travel for work or pleasure. Not even a piece of fruit or yogurt left. Felt bad for the one guy working trying to put anything in it. Front desk was friendly but hotel is definitely in need of some TLC. I expected more for the price.

Close to everything. A beautiful walk to the canal. Comfy bed.

Nice room bed was comfortable the sofa bed on the other hand was broke and my daughter slept with her head hanging down a bit. We got in late so we just dealt with it since we were only staying one night. It would have been nice to hear an “I’m sorry about that” but all I got was I’ll put it on my the maintenance list. The bathroom had wall was being repaired because it had some type of compound on it and the door had some damage perhaps the sofa bed was damaged on the same time the door and wall were? Although I liked the location I would look for another stay. Customer service is important to me and I think it lacked.

Clean room and friendly staff

No parking on site. Except for hospital, and handicap. Even though I’m disabled parking was never offered to me, and we were flat out told we couldn’t parking. Signs all over the lot for shuttle parking when no shuttle service is offered and when it was in the past it was only for airline staff and not for guests.

Good hotel, nice location

Great spot

Shopping nearby, towels are newer, cleaner room

Thanks Holiday Inn 😙

Great location for marathon, wonderful and responsive staff. Not the newest property but in no way tired. Free breakfast had a lot of options. Would stay again

Very good

Everything was up to expectations no room for improvement My stay was magnificent

Nice room, clean, convenient location to why we were in town. However the recommended parking was off-site and about 2 blocks away. Having to walk that multiple times was a bit annoying.

Zero parking which was a huge expense we did not plan for. Their Breakfast was very basic and was not that great...milk was. The room etc was beautiful but the carpet was sticky socks or no socks.....really grossed me out. Absolute perfect location for shea's, plenty of places to eat but hang on to your wallet most are $20-$30 per person.

Exceptional